Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jaleasa  Haynes

Jaleasa Haynes

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with opportunities for advancement and growth. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

13
13
years of professional experience

Work History

Life Insurance Agent

PHP Agency Inc.
06.2023 - Current
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Increased sales of life insurance products through tactical customer outreach.
  • Negotiated with customers and insurance companies to secure favorable policy terms.

Server

Marriott
08.2020 - 05.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Restaurant Manager

Gigi's On Fairmount
04.2015 - 02.2019
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Oversaw training of supervisors to develop leadership and customer service skills.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Sales Lead

Aldo Shoes
08.2012 - 07.2016
  • Managed cash register operations using POS system and processed sales and returns.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.

Nurse Assistant

Kaiser Permanente
05.2010 - 05.2012
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Delivered high level of care to every patient.

Education

Associate of Science - Nursing Assistance

UCR
Riverside, CA
06.2010

High School Diploma -

La Sierra High School
Riverside, CA
01.2008

Skills

  • Team Leadership
  • Time Management
  • Calm Under Pressure
  • Staff Training
  • Team Building
  • Goal Setting
  • Work Planning and Prioritization
  • Professional and Courteous
  • Client Account Management
  • Asset Protection
  • Constructive Feedback
  • Professional Relationships

Timeline

Life Insurance Agent

PHP Agency Inc.
06.2023 - Current

Server

Marriott
08.2020 - 05.2023

Restaurant Manager

Gigi's On Fairmount
04.2015 - 02.2019

Sales Lead

Aldo Shoes
08.2012 - 07.2016

Nurse Assistant

Kaiser Permanente
05.2010 - 05.2012

Associate of Science - Nursing Assistance

UCR

High School Diploma -

La Sierra High School
Jaleasa Haynes