Jaleasa Haynes
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with opportunities for advancement and growth. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Life Insurance Agent
PHP Agency Inc.
06.2023 - Current
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Increased sales of life insurance products through tactical customer outreach.
- Negotiated with customers and insurance companies to secure favorable policy terms.
Server
Marriott
08.2020 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Manager
Gigi's On Fairmount
04.2015 - 02.2019
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Oversaw training of supervisors to develop leadership and customer service skills.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Sales Lead
Aldo Shoes
08.2012 - 07.2016
- Managed cash register operations using POS system and processed sales and returns.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
Nurse Assistant
Kaiser Permanente
05.2010 - 05.2012
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Delivered high level of care to every patient.
Education
Associate of Science - Nursing Assistance
UCR
Riverside, CA06.2010
High School Diploma -
La Sierra High School
Riverside, CA01.2008
Skills
- Team Leadership
- Time Management
- Calm Under Pressure
- Staff Training
- Team Building
- Goal Setting
- Work Planning and Prioritization
- Professional and Courteous
- Client Account Management
- Asset Protection
- Constructive Feedback
- Professional Relationships
Timeline
Life Insurance Agent
PHP Agency Inc.
06.2023 - Current
Server
Marriott
08.2020 - 05.2023
Restaurant Manager
Gigi's On Fairmount
04.2015 - 02.2019
Sales Lead
Aldo Shoes
08.2012 - 07.2016
Nurse Assistant
Kaiser Permanente
05.2010 - 05.2012
Associate of Science - Nursing Assistance
UCR
High School Diploma -
La Sierra High School
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