Jalee Lehnert
Ashdown,AR
Summary
Dynamic professional with extensive experience as a Dispatcher at Little River Country Sheriff Department, excelling in real-time communication and conflict resolution. Proven ability to enhance operational efficiency through meticulous data entry and active listening. Recognized for fostering strong team relationships and improving customer satisfaction through effective problem-solving.
Overview
4
4
years of professional experience
Work History
Dispatcher
Little River Country Club Sheriff Department
03.2025 - Current
- Monitored radio communications and maintained accurate logs of all dispatched calls.
- Assisted in managing scheduling and routing of personnel to optimize operational efficiency.
- Collaborated with officers to provide real-time updates on ongoing incidents and resource availability.
- Coordinated emergency response efforts to ensure timely dispatch of law enforcement units.
- Conducted routine maintenance checks on communication equipment to ensure operational readiness.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Resolved conflicts between field units, ensuring smooth operation and team cohesion.
Assistant Manager
Big Jakes Bar-b-que
11.2021 - 03.2025
- Supported daily operations by coordinating schedules and managing team communications.
- Assisted in training new team members on policies and procedures.
- Engaged with customers to identify needs and provide solutions effectively.
- Maintained inventory accuracy through regular audits and updates in system records.
- Contributed to process improvements by gathering feedback from staff and clients.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Education
High School Diploma - Accounting And Finance
Ashdown High School
171 S Locust St Ashdown, AR 71822 United States10.2022
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Time management
- Prioritizing calls
- Problem-solving
- Updating logs
Timeline
Dispatcher
Little River Country Club Sheriff Department
03.2025 - Current
Assistant Manager
Big Jakes Bar-b-que
11.2021 - 03.2025
High School Diploma - Accounting And Finance
Ashdown High School
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