Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jalee Ann Jaeger

Queens

Summary

Professional in retail management seeking a full-time position that will allow me to use my expertise in customer service and upselling. Known for fostering team collaboration and store efficiency with strengths in leadership; providing a safe and fun work environment. Currently a student majoring in Business Administration Management and looking forward to furthering my experience while contributing to your company along the way.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Key Holder Supervisor

Steven Madden
06.2022 - 04.2025
  • Overseen daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Managed inventory, monitored sales, led stockroom and Ecomm orders to be tagged, shelved according to date and sent to customers.
  • Led my team supervising the floor and addressing customer and employee conflict ensuring a safe and positive work environment.
  • Trained and mentored new employees.
  • Collaborated with management to develop innovative marketing campaigns that drove foot traffic and boosted sales.
  • Counted end-of-day cash

Shift Leader

ALDO
04.2020 - 02.2022
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Kept up-to-date with emerging trends to assist with display according to seasons ensuring timeless purchases for our customers.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Promoted loyalty programs and discount opportunities improving customer satisfaction.

Camp Coordinator

SCO Family Services
03.2019 - 03.2020
  • Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
  • Properly stored camper files and personal information
  • Wrote incident reports, made appointments with parents and guided them through sign up for the program.
  • Assisted with arrival and dismissal with the campers

Education

Business Administration

Teachers Preparatory High School
Brooklyn, NY
06-2020

Skills

  • Sales expertise
  • Customer engagement
  • Cash management
  • Inventory and logistics coordination
  • Training and mentoring

Certification

CPR Certified

Languages

Spanish
Professional Working

Timeline

Key Holder Supervisor

Steven Madden
06.2022 - 04.2025

Shift Leader

ALDO
04.2020 - 02.2022

Camp Coordinator

SCO Family Services
03.2019 - 03.2020

Business Administration

Teachers Preparatory High School

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