Jaleel Jordan
Lancaster,CA
Summary
Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills. Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor. Tech-savvy and smart [Job Title] equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Medical Office Assistant
hargrove associates
Lancaster, CA
07.2023 - 12.2024
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Greeted patients and visitors in a professional and friendly manner.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Home Health Aide
Private Care
Lancaster, CA
01.2023 - 06.2023
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
- Provided companionship and monitored health condition of clients.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
Education
Master of Real Estate Development - Real Estate Development
Antelope Valley College
Lancaster, CA02-2027
High School Diploma -
Lancaster High School
Lancaster, CA06-2022
Skills
- Problem-Solving
- Medical Records Maintenance
- Medical Software Applications
- Computer Skills
- Attention to Detail
- Patient Flow
- Multitasking and Organization
- Workload Management
- Appointment Scheduling
- Phone and Email Etiquette
- Records Management
- Clinical Medical Assistance
- Appointment Coordination
- Clinical Documentation
- Positive Attitude
Affiliations
Great time management can handle multiple things and my work life
Timeline
Medical Office Assistant
hargrove associates
07.2023 - 12.2024
Home Health Aide
Private Care
01.2023 - 06.2023
Master of Real Estate Development - Real Estate Development
Antelope Valley College
High School Diploma -
Lancaster High School