Open To Work
Jaleesa Johnson
Citronelle
Overview
11
11
years of professional experience
Work History
Behavior Aide
Altapointe Residential
Mobile
12.2022 - 08.2025
- Helped patients maintain proper personal hygiene through bathing, toileting and grooming assistance.
- Used verbal and physical de-escalation techniques in crisis situations.
- Updated electronic charts and paper records everyday..
- Supported behavior improvement strategies by modeling appropriate choices and reinforcing good behaviors.
Substitute Preschool Teacher
Mobile Community Action
01.2019 - 05.2025
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
- Shifted between formal and informal methods of teaching to keep students interested, including debates, practical activities and experiments.
- Cooperated with parents to support students' learning and healthy development in school and at home.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Supervisor
United States Parcel Service
Mobile
02.2016 - 06.2018
- Supervised daily operations to ensure timely package delivery.
- Trained new team members on safety protocols and operational procedures.
- Coordinated workflow among staff to optimize efficiency in sorting packages.
- Monitored and maintained equipment to ensure optimal performance and safety.
- Resolved customer inquiries and issues related to shipping and delivery services.
- Processed incoming and outgoing packages efficiently and accurately.
- Maintained inventory records using warehouse management software.
- Operated shipping equipment to prepare packages for distribution.
Medical Receptionist
Miracle Home Health
03.2014 - 03.2016
- Enhanced office efficiency by handling 100+ callers per day.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Completed skilled administrative work to support all office staff and operational requirements.
- Completed and filed financial documentation for accounting purposes.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed master calendar and scheduled appointments for 6 providers based on optimal patient loads and clinician availability.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Maintained current and accurate medical records for over 500 patients.
- Managed patient check-in and check-out procedures efficiently.
- Scheduled appointments and coordinated with healthcare providers effectively.
Education
Associate of Applied Science - Certified Clinical Medical Assistant
A&O Healthcare
Mobile, AL10.2019
Skills
- Infection control and aseptic procedures
- Medical office administration
- Completing insurance forms
- Simple dressings
- Monitoring patient progress
- BLS certified
- Direct patient care
- Assisting with physical exams
- Payment collection
- Curriculum development
- Classroom management
- Behavioral intervention
- Individualized education plans
- Crisis de-escalation
- Student assessment
- Customer relationship management
- Inventory management
- Electronic recordkeeping
- Staff training
- Problem solving
- Team building
- Conflict resolution
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteOn-SiteSalary Range
$45000/yr - $200000/yrTimeline
Behavior Aide
Altapointe Residential
12.2022 - 08.2025
Substitute Preschool Teacher
Mobile Community Action
01.2019 - 05.2025
Supervisor
United States Parcel Service
02.2016 - 06.2018
Medical Receptionist
Miracle Home Health
03.2014 - 03.2016
Associate of Applied Science - Certified Clinical Medical Assistant
A&O Healthcare