Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaleesa Mohammed

Parlin

Summary

Adapt at working in professional environments with willingness to learn while driven to maintain ethical and professional standards and providing top notch duties. EMS background has contributed to distinction in efficient communication skills, the ability to work in both team-oriented and self-oriented environments, and the recognition of persistently generating proposals to improve current procedures. Military professional with experience managing teams, maintaining heavy equipment and producing graphics, overlays and reports, as well as disseminating tactical information.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assignment Receiving Dispatcher

New York City Fire Department Fdny
07.2015 - Current
  • Takes caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Manage average of 120 cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
  • Handled emergency phone calls calmly and obtained pertinent information with a composed approach.
  • Delivered exemplary customer service and support by remaining poised in most stressful situations.
  • Used CAD software to design and refine product concepts for manufacturability.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.

Automated Logistical Specialist (92A)

United States Army Reserve
03.2014 - 03.2022
  • Establishing, maintaining and organizing documentations such as inventory, materials, accounting and supply reports.
  • Responsible for unloading, unpack, count, separate and store incoming equipments and supplies Responsible for operating material-handling equipment
  • Handled the tasks of preparing, explaining and distributing shipping documents Maintain and organized supply room and warehouse
  • Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
  • Developed a system to track all supplies using barcode scanners.
  • Created reports on inventory levels, movement of items, and stock requirements.
  • Conducted regular physical inventories to ensure accuracy of records.
  • Managed the shipping, receiving process for incoming, outgoing materials.
  • Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
  • Oversaw maintenance of equipment to ensure operational readiness and compliance with safety standards.


Education

High School Diploma -

Clara Barton High School
06.2006

Some College (No Degree) - Liberal Arts And Sciences

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Dispatch Coordination
  • Work Order Management
  • Critical Thinker
  • Microsoft Office, Excel and Power Point
  • Interpersonal skills
  • CPR
  • Basic Life support
  • 50 WPM
  • Decision-making
  • Active listening
  • Attention to detail
  • Multitasking and organization

Certification

  • EMT-B Certification
  • CPR Certification
  • Rough Terrain Forklift

Timeline

Assignment Receiving Dispatcher

New York City Fire Department Fdny
07.2015 - Current

Automated Logistical Specialist (92A)

United States Army Reserve
03.2014 - 03.2022

High School Diploma -

Clara Barton High School

Some College (No Degree) - Liberal Arts And Sciences

Kingsborough Community College of The City University of New York

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