JALEESA SCOTT
Charlotte,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
United Rentals
CHARLOTTE, NC
11.2019 - Current
- Provided customers with product information, pricing and availability.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Collection Specialist
Iqor
CHARLOTTE, NC
06.2018 - 11.2019
- Received and submitted payments and applied amounts to customer balances.
- Recorded information about status of collection efforts.
- Arranged for debt repayment or established repayment schedules based on customers' financial situations.
TELLER
Woodforest Bank
Charlotte, NC
09.2017 - 06.2018
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Opened new checking, savings and lines of credit for customer accounts.
- Cross-sold additional bank products when applicable to meet customer needs.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
Patient Service Representative
Lash Group
Charlotte, NC
10.2016 - 02.2017
- Managed correspondence between patients, providers, and payers regarding authorization status.
- Checked accuracy and completeness of benefits applications and documents.
- Identified discrepancies in patient benefit information and resolved them with the insurance provider.
Customer Service Representative
Waste Connections Inc.
CHARLOTTE, NC
01.2016 - 10.2016
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Collected deposits or payments and arranged for billing.
- Set up and activated customer accounts.
Education
High School Diploma -
Phillip O Berry Academy Of Technology
Charlotte, NCSkills
- Salesforce CRM
- Attention to Detail
- Customer Relationship Building
- Revenue Growth
- Excellent Time Management
Timeline
Inside Sales Representative
United Rentals
11.2019 - Current
Collection Specialist
Iqor
06.2018 - 11.2019
TELLER
Woodforest Bank
09.2017 - 06.2018
Patient Service Representative
Lash Group
10.2016 - 02.2017
Customer Service Representative
Waste Connections Inc.
01.2016 - 10.2016
High School Diploma -
Phillip O Berry Academy Of Technology