Jaleh Evans Herschel
Burlington,VT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Office Coordinator
Fab-Tech Inc.
07.2023 - Current
- Serve as a point of contact for clients visiting the office while Answering and managing incoming and outgoing calls while recording accurate messages for distribution to office and production staff.
- Administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Organize meetings for executives and coordinated availability of conference rooms for participants. Making sure spaces, materials and catering support were there for internal and client-focused meetings.
- Oversee maintenance and janitorial requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime. In charge of inventory for office supplies, reducing waste while maintaining adequate stock levels.
- Coordinated company events, fostering team building and boosting overall morale. I am on the leadership team for Food For Thought, put together monthly Service Celebrations and book Monthly food trucks and caterers.
Manager
Three Brothers Pizza And Grill
11.2018 - 07.2023
- Proficient in filling all spots in restaurant with fluidity throughout day wherever needed.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained and cross trained new and existing employees to maximize team performance, fluidity and customer service standards.
- Supervised FOH and BOH employees, oversaw quality compliance with company standards for food and services.
- Created FOH procedure log to facilitate daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Interacted well with customers to build connections and nurture relationships.
Online Sales Associate
Computers For Change
03.2021 - 01.2022
- Established and maintained e-commerce website to promote and sell products increasing online sales by 20% .
- Managed customer service inquiries and complaints for customer satisfaction.
- Managed financial tracking, inventory coordination and social media marketing.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Cashier/Cook
The Traveing Canteen
08.2017 - 09.2019
- Greeted customers, answered menu questions and responded to complaints.
- Assisted food prep and assembly on line and served 50-200 customers per day.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing food and beverage products consistently.
- Accepted orders, packed food for takeout and hosted for catering and large events.
- Maintained effective supply levels by monitoring and prepping back stock and dry goods.
- Inspected equipment and machinery for proper working condition and personally disassembled inside of truck to be thoroughly cleaned.
Life Insurance Agent
American Senior Benefits
10.2015 - 01.2017
- Researched and identified potential new markets.
- Analyzed risk factors to recommend appropriate coverage levels.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Generated leads through cold-calling 3-5 hours per day, networking and other outreach methods.
- Created customer databases to track and manage interactions and sales.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
Education
No Degree - English
College of The Redwoods
Eureka, CASome College (No Degree) - English
Sierra Nevada College
Incline Village, NVGED -
Las Lomas High School
Walnut Creek, CA10-2004
Skills
- Self starter/culinary knowledge/comfortable in kitchen
- Cross-Functional Team Management
- Managing Operations and Efficiency
- Verbal and Written Communication
- Team Leadership
- Managing Files and Records
- Issue and Conflict Resolution
- Employee Training
- Time Management
- Managing Multiple Tasks
- Managing Cash Register
- Staff Management
Timeline
Office Coordinator
Fab-Tech Inc.
07.2023 - Current
Online Sales Associate
Computers For Change
03.2021 - 01.2022
Manager
Three Brothers Pizza And Grill
11.2018 - 07.2023
Cashier/Cook
The Traveing Canteen
08.2017 - 09.2019
Life Insurance Agent
American Senior Benefits
10.2015 - 01.2017
No Degree - English
College of The Redwoods
Some College (No Degree) - English
Sierra Nevada College
GED -
Las Lomas High School
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