Jaleh Shahbazi
Dayton
Summary
Dynamic communication professional with over nine years of diverse global experience, excelling in high-pressure environments and collaborative settings. Proven expertise in project management and task prioritization, consistently delivering results that exceed expectations. Strong commitment to fostering a positive work culture, upholding moral integrity, and enhancing team morale driving success in every endeavor. Recognized for the ability to motivate teams and streamline processes, ensuring optimal performance and productivity.
Overview
10
10
years of professional experience
Work History
Performer and PR Manager
Combatants Keep Jousting
11.2025 - Current
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Directed rehearsal sessions for cast and crew to prepare for upcoming performances.
- Used social media to promote events and build audience.
- Sang and acted with creative ensembles and troupes for dramatic and comedic performances.
Content Developer
U.S. 5th Fleet Public Affairs Office
03.2023 - Current
- Records still and video photography in uncontrolled and controlled action requirements with over 20,000 images captured, increasing audience engagement and public information in various media campaigns.
- Creates graphic designs utilizing the techniques of raster, vector, and infographics that follow the commander's intent for internal and external distribution.
- Researches, prepares and edits news articles and narratives for preparation of public affairs engagements for audiences of over 20,000.
IT Department Head
U.S. Navy Reserve Center Cincinnati
07.2025 - 10.2025
- Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
- Implemented strong control and evaluation procedures to maximize departments' work quality.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
HR Manager / Assistant Manager
Cinemark
03.2023 - 02.2025
- Conducted hiring through consistent hiring events and resume reviews, growing the staff in a year from 30 employees to over 60, including the management team, for operational efficiency.
- Provided consistent feedback to both employees and superiors that increased overall guest satisfaction from 85% in December 2023 to 92% in November 2024.
- Designed and administered training for over 60 employees by writing standard operating procedures for 6 of the vital areas of operation that ensured standards were met on a timeline.
- Created and published 50+ weekly staff schedules with over 140 shifts and 60 unique employee availabilities that met operational needs by adhering to a weekly corporate labor budget.
Assistant Manager
U.S. Navy Reserve
10.2022 - 03.2023
- Led a staff of over 110 employees, including 16 assistant managers, ensuring that all staff exceeded the required training and qualification standards outlined by senior management.
- Maintained 24/7/365 on-call status to assist staff and managers with the enforcement of watch standing standards, security and casualty operations.
Victim Advocate
Artemis Domestic Violence Center
03.2021 - 12.2021
- Conducted communication on the 24-hour crisis hotline to provide over 100 clients with internal and external resources with live updates to individual client files.
- Operated a weekly one-hour support group for over 30 participants recovering from intimate partner violence.
Residential Assistant
University of Dayton
08.2018 - 06.2020
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Encouraged student participation in community and social university-sponsored programs.
- Aided residents in completing daily routines of care and activities.
- Tracked therapeutic recovery progress goals, logging any variances or setbacks for potential treatment response.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
Intern
National Baha'i Centre of Ireland
08.2016 - 06.2017
- Conducted statistical analysis for engagement analytics into an internal search engine optimization program to create a comprehensive engagement plan for areas across the entire country.
- Crafted monthly newsletters for members utilizing graphic design elements and engagement analytics to increase member engagement and satisfaction.
- Raised awareness through coordination of community relation events that saw upwards of 400 members.
Education
Bachelor of Arts - Public Affairs
Defense Information School
Fort Meade, MD03-2023
US Navy Mass Communication Specialist - Public Affairs
Defense Information School
Fort Meade, MD03-2023
Skills
- Brand messaging
- Creative writing
- Content marketing
- Social media oversight
- Photography and videography
- Graphic design
- Accreditation in public relations
- Research and fact-checking
Affiliations
Navy Reserve Center Cincinnati: President of the Second Class Petty Officer Association, Vice President of the Social Committee, Assistant Command Fitness Leader, Funeral Honors Team Member and Public Affairs Coordinator
AWARDS
Military Officers Association of America (MOAA) Recruit Training Award - September 2022, Defense Information School Distinguished Honor Grad - March 2023
JOB SUMMARY
- U.S. Navy Reserve Mass Communication Specialist E-5 (Secret Security Clearance):
- U.S. Navy Central Command 5th Fleet PAO - Manama, Bahrain MAR 2023 - PRESENT
- Defense Information School - Fort Meade, MD SEP 2022 - MAR 2023
- Naval Technical Training Detachment - Fort Meade, MD OCT 2022 - MAR 2023
- Recruit Training Command - North Chicago, IL JUN 2022 - SEP 2022
- HR Manager/Assistant Manager - Cinemark - Huber Heights, OH MAR 2022 - FEB 2025
- Victim Advocate - Artemis Domestic Violence Center - Dayton, OH MAR 2021 - DEC 2021
- Residential Assistant - University of Dayton - Dayton, OH AUG 2018 - MAY 2020
- Intern - National Baha'i Centre of Ireland - Dublin, Ireland AUG 2016 - JUN 2017
Timeline
Performer and PR Manager
Combatants Keep Jousting
11.2025 - Current
IT Department Head
U.S. Navy Reserve Center Cincinnati
07.2025 - 10.2025
Content Developer
U.S. 5th Fleet Public Affairs Office
03.2023 - Current
HR Manager / Assistant Manager
Cinemark
03.2023 - 02.2025
Assistant Manager
U.S. Navy Reserve
10.2022 - 03.2023
Victim Advocate
Artemis Domestic Violence Center
03.2021 - 12.2021
Residential Assistant
University of Dayton
08.2018 - 06.2020
Intern
National Baha'i Centre of Ireland
08.2016 - 06.2017
Bachelor of Arts - Public Affairs
Defense Information School
US Navy Mass Communication Specialist - Public Affairs
Defense Information School