Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaleiha Byrd

Little Rock,AR

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. In-depth understanding of sales strategy and merchandising techniques. Dedicated COVID-19 screener brings extensive experience testing and documenting patient infections, with a special recent focus on the novel coronavirus, diligent, with a strong commitment to team and business success. Focused on exceeding productivity and service objectives every day, the dedicated COVID-19 screener brings extensive experience in testing and documenting patient infections, with a special recent focus on the novel coronavirus. Thoroughly versed in specialized protocols and practices governing infection rate evaluations. Adept at performing swabs and blood droplet collection to determine infection. Knowledgeable understanding of the processes governing sample collection, treatment, processing, and documentation. With both of those being discussed, you can see I am very versatile, and I love helping others with their wants and needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supply Specialist

Army Reserve
Millington, TN
02.2022 - Current
  • Provided onboarding and guidance for new personnel in areas such as government accounting, acquisition and lifecycle management.
  • Participated in meetings with department heads regarding supply needs assessment.
  • Prepared monthly reports detailing supply usage, expenditures, budgeting projections.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Maintained records to account for significant amounts in assets.
  • Reviewed and updated inventory reorder points accordingly.
  • Developed and implemented effective strategies for controlling inventory costs.
  • Provided training and guidance to junior team members on best practices related to supply management processes.
  • Verified completion of contract deliverables by signing off on existing agreements.
  • Developed and implemented inventory policies and followed up with necessary revisions.

Receptionist

Byrd Heating & Air Conditioning
Marion , AR
05.2018 - Current
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Assisted with special projects assigned by management when required.
  • Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Cycle Counter

Dollar General Distribution Center
North Little Rock, AR
04.2024 - 04.2025
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Trained new staff on counting procedures and best practices.
  • Analyzed product labels and purchase orders to verify shipment content accuracy.
  • Monitored stock levels through regular inspections of shelves, racks, bins.
  • Ensured compliance with company policies and industry regulations during counting activities.
  • Assisted with training new employees in cycle count procedures and policies.
  • Ensured proper storage of all products according to company standards.
  • Investigated discrepancies between physical inventories and computer records.
  • Recorded counts into inventory management system, updating records efficiently.
  • Developed solutions to improve existing systems related to cycle counting.
  • Performed daily cycle counts on assigned areas to ensure accuracy of inventory records.

Collector

AMI
Los Angeles, CA
05.2021 - 01.2022
  • Performed nasal swab and rapid antibody testing via blood droplet collection.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Recorded patient vital signs prior to beginning medical procedures.
  • Collected and treated patient samples to test for COVID-19 infection.
  • Documented novel coronavirus screening assessments.
  • Processed positive and negative test responses according to established protocols and reporting requirements.
  • Disinfected tools, equipment and surfaces between patients.

Athlete

Nike Factory Store
Memphis, TN
04.2021 - 05.2021
  • Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
  • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
  • Promoted company programs for warranty sales and seasonal promotions to boost sales.
  • Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
  • Interacted with customers to provide information on different features regarding apparel and sports equipment.
  • Processed customer payments and bagged items to complete buying experience.
  • Utilized [Software] to determine if customer requested products were available for purchase.
  • Greeted customers pleasantly when each entered store and offered assistance for any buying needs.
  • Explained details regarding current store promotions, sales and special events to customers.
  • Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.

Sales Associate

Old Navy
Little Rock, AR
10.2020 - 12.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Bachelor of Science - Biology

University of Arkansas At Pine Bluff
Pine Bluff, AR
12-2024

High School Diploma -

Marion Senior High School
Marion, AR
05.2018

Skills

  • Point of Sale Knowledge
  • Sales
  • Accurate money handling
  • Sales goals
  • Guest Services
  • Cleaning
  • Cash register operation
  • Product knowledge
  • Product sales
  • Product location
  • Sales trends
  • Training and Development
  • Multitasking abilities
  • Customer service
  • First Aid/CPR
  • Compassion
  • Flexible and adaptable
  • Leadership
  • Reading comprehension
  • Sales expertise
  • Product and service sales
  • Self-motivated professional
  • Organization
  • Responsible
  • Computer skills
  • Organization and time management
  • Attention to detail
  • Problem solving
  • Logistics operations
  • Sourcing strategies

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Timeline

Cycle Counter

Dollar General Distribution Center
04.2024 - 04.2025

Supply Specialist

Army Reserve
02.2022 - Current

Collector

AMI
05.2021 - 01.2022

Athlete

Nike Factory Store
04.2021 - 05.2021

Sales Associate

Old Navy
10.2020 - 12.2020

Receptionist

Byrd Heating & Air Conditioning
05.2018 - Current

Bachelor of Science - Biology

University of Arkansas At Pine Bluff

High School Diploma -

Marion Senior High School

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Jaleiha Byrd