Jaleishka López
Cocoa
Summary
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
6
6
years of professional experience
Work History
QSR Coordinator
Walt Disney World
04.2022 - Current
- Maintained kitchen cleanliness and sanitation through standard health code procedures
- Support technical, operational, clerical and customer service support activities
- Ensured operational compliance of food allergies management, food portioning, billing and payments processing refunds and addressed complaints
Food Service Worker
Trainer/General Teller
08.2019 - 04.2022
- Resolved guest issues by identifying the source of complaint, formulated corrective action
- Maximized customer services and satisfaction by greeting, welcoming, checking in, providing direction to visitors regarding request locations, events, and landmarks including tours.
- Check out registers and deposited profits, reported financial information to bank
QSR Assistant Supervisor
Sea World Co.
08.2020 - 06.2021
- Revised work practices to improve efficiency, boost quality and meet production goals
- Coordinated with supervisor to balance staffing as workloads changed, ensure all employee follow company policy and lunch schedule
Education
Bachelor of Science - Tourism And Hospitality Management
Bellevue University
Bellevue, NE01-2025
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Work Planning and Prioritization
- Schedule coordination
- Document management
- Staff management
- Event planning
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
QSR Coordinator
Walt Disney World
04.2022 - Current
QSR Assistant Supervisor
Sea World Co.
08.2020 - 06.2021
Food Service Worker
Trainer/General Teller
08.2019 - 04.2022
Bachelor of Science - Tourism And Hospitality Management
Bellevue University
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