ANAIS AYALA
Brooklyn
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
4
4
years of professional experience
Work History
Office Manager
Salsa Salsa Dance Studio
02.2025 - Current
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinate office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Ensure the functionality and cleanliness of the studio.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamline office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Receptionist
Salsa Salsa Dance Studio
03.2023 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Processed customer memberships and accurately handled payment transactions.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Team Member
Taco Bell
05.2022 - 08.2022
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
Childcare Provider
Sarina Andino
09.2021 - 02.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Implemented age-appropriate activities and crafts to engage children.
- Provided homework assistance using specific curriculum and materials.
Education
Bachelor of Arts - Psychology
CUNY Brooklyn College
Brooklyn, NY12.2023
St. Francis College
Brooklyn, NY12.2020
Skills
- Computer Skills: Apple iWork Suite, Gmail Suite, and Microsoft Office Suite
- Soft Skills: Adaptable, collaborative, communicative, detailed, flexible, independent, organized, problem-solving, teamwork, and time management
- Office administration
- Organizational skills
- Office management
- Data entry
- Clear oral/written communication
- Document management
Timeline
Office Manager
Salsa Salsa Dance Studio
02.2025 - Current
Receptionist
Salsa Salsa Dance Studio
03.2023 - 02.2025
Team Member
Taco Bell
05.2022 - 08.2022
Childcare Provider
Sarina Andino
09.2021 - 02.2022
Bachelor of Arts - Psychology
CUNY Brooklyn College
St. Francis College
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