Jalen Bradley
Columbus,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Moo Moo Car Wash
09.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Assistant Volunteer Coach
Walnut Ridge High School
08.2022 - 11.2023
- Enhanced team performance by developing and implementing comprehensive training plans for volunteer athletes.
- Assisted in recruiting new members, resulting in increased participation and a stronger team dynamic.
- Provided support to the head coach, ensuring effective communication and coordination of practice schedules and game strategies.
- Contributed to a positive coaching environment, fostering strong relationships with athletes and their families.
- Developed individualized workout programs for athletes, targeting specific areas for improvement and overall fitness levels.
- Analyzed athlete performance data to identify strengths and weaknesses, optimizing training regimens accordingly.
- Organized team-building activities to strengthen relationships among athletes and improve overall morale.
- Implemented innovative coaching techniques that improved athlete performance during competitions.
Receiver
Lowes Home Improvment
07.2021 - 02.2022
- Increased efficiency in the receiving process by implementing new inventory management systems.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Kept work areas clean, safe and organized.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Placed, tagged and secured merchandise in diverse designated areas.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Statistician
Independence High School
08.2021 - 11.2021
- Enhanced data accuracy by implementing advanced statistical analysis methods and techniques.
- Streamlined data collection processes for improved efficiency and reduced errors in data entry.
- Developed predictive models to support business decision-making, leading to increased profitability.
- Collaborated with cross-functional teams to identify key performance indicators and establish benchmarks for success.
Grand Prix Karting
Grand Prix Karting
04.2016 - 12.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Streamlined support processes for increased efficiency and reduced response times.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Delivered high-quality training sessions to new hires, fostering a strong understanding of company products and services.
- Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
Education
No Degree - Sports Management
Norte Dame College
South Euclid OhioHigh School Diploma -
Walnut Ridge High School
Columbus, OH06.2019
Skills
- Cost Reduction
- Employee Performance Evaluations
- Operations Management
- Product and Service Knowledge
- Recruiting and Interviewing
- Employee Scheduling
- Staff Management
- Staff Supervision
- Budgeting and Finance
- Negotiation
- Staff Training and Development
- Sales Strategies
- Team Motivation
- Money Handling
- Sales Reporting
- Sales Growth
- Goal setting
- Customer service orientation
- Interpersonal skills
- Product knowledge
- Emotional intelligence
- Team building
- Adaptability and flexibility
- Recruitment and hiring
- Employee engagement
- Industry knowledge
- Sales expertise
- Time management
- Critical thinking
- Risk assessment
- Schedule Management
- Hiring and Training
- Teamwork and Collaboration
Timeline
Assistant Manager
Moo Moo Car Wash
09.2022 - Current
Assistant Volunteer Coach
Walnut Ridge High School
08.2022 - 11.2023
Statistician
Independence High School
08.2021 - 11.2021
Receiver
Lowes Home Improvment
07.2021 - 02.2022
Grand Prix Karting
Grand Prix Karting
04.2016 - 12.2016
No Degree - Sports Management
Norte Dame College
High School Diploma -
Walnut Ridge High School
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