Summary
Overview
Work History
Education
Skills
Timeline
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Jalen Brown

McDonough,GA

Summary

Accomplished leader with a proven track record, Enhancing team performance and customer satisfaction. Expert in warehouse management and shipping, with a knack for fostering teamwork and collaboration. Achieved significant improvements in operational efficiency and inventory accuracy, demonstrating reliability and a results-driven approach.


Overview

12
12
years of professional experience

Work History

Team Leader

Faurecia Automotive
05.2012 - 03.2013
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Sales Representative

Alpha Dynamica
09.2014 - 02.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Supervisor

Adidas Outlet
03.2017 - 12.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Stock Manager

Footlocker Retail
03.2019 - 12.2022
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.

Cross Dock Supervisor

Gordon Food Service
02.2023 - 04.2024
  • Resolved shipment discrepancies promptly, minimizing delays in the supply chain process.
  • Coordinated work assignments, monitored performance and trained workers on relevant job duties.
  • Verified proper maintenance of facility, forklift equipment, trailers and handling supplies.
  • Increased warehouse throughput, effectively managing the flow of inbound and outbound shipments.

Education

High School Diploma -

Martin Luther King Jr High School
Detroit, MI
06.2011

Skills

  • Shipping and receiving
  • Warehouse Management
  • Load Planning
  • Warehouse Safety
  • Loading and unloading
  • Teamwork and Collaboration
  • Reliability

Timeline

Cross Dock Supervisor

Gordon Food Service
02.2023 - 04.2024

Stock Manager

Footlocker Retail
03.2019 - 12.2022

Supervisor

Adidas Outlet
03.2017 - 12.2018

Sales Representative

Alpha Dynamica
09.2014 - 02.2016

Team Leader

Faurecia Automotive
05.2012 - 03.2013

High School Diploma -

Martin Luther King Jr High School

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Jalen Brown