Jalen Brown
Dallas,TX
Summary
Dedicated professional with a strong work ethic and expertise in landscape maintenance from Designs by Kiroc Landscaping. Proven ability to resolve customer complaints and enhance loyalty through exceptional service. Skilled in lawn care and team collaboration, consistently promoting a positive environment and achieving high standards in all tasks.
Overview
2
2
years of professional experience
Work History
Landscaper (Seasonal)
Designs by Kiroc Landscaping
Cedar Hill, TX
05.2024 - Current
- Executed seasonal maintenance tasks including pruning, aeration, fertilization, and mulching to enhance plant health and longevity.
- Executed trimming and weeding to ensure property upkeep.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Customer Service Representative
Sonic Drive-In
05.2024 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or issues with orders.
- Resolved customer complaints with empathy and efficiently handled orders, resulting in increased loyalty and repeat business.
- Responded to customer requests for food products, services, and information about menu items.
- Utilized kitchen equipment to quickly complete orders, assemble custom drink orders, and partner with team members to provide a superb experience.
Youth Coach (Volunteer)
BOSS Camp
Cedar Hill, TX
05.2023 - 07.2023
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Prepared athletes for special competitions and tournaments.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Education
Bachelor - Kinesiology (Anticipated 2028)
East Texas A&M Commerce
Commerce, TXHigh School Diploma -
Cedar Hill High School
Cedar Hill, TX05.2024
Skills
- Strong work ethic
- Flexible and adaptable
- Lawn care
- Customer service
- Landscape maintenance
- Responsible and punctual
- Team collaboration
- Active listening
- Data entry
- Relationship building
- Product knowledge
- Order processing
- Microsoft Office Suite proficient
Affiliations
- Texas Express AAU Basketball - Team Captain (2019-2020; 2022-2023)
- A-Game AAU Basketball - Team Captain (2020-2022)
- Cedar Hill High School Varsity Basketball (2020-2024)
Timeline
Landscaper (Seasonal)
Designs by Kiroc Landscaping
05.2024 - Current
Customer Service Representative
Sonic Drive-In
05.2024 - 06.2024
Youth Coach (Volunteer)
BOSS Camp
05.2023 - 07.2023
Bachelor - Kinesiology (Anticipated 2028)
East Texas A&M Commerce
High School Diploma -
Cedar Hill High School