Summary
Overview
Work History
Education
Skills
Timeline
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Jalen Carter

Tampa,FL

Summary

Accomplished Detail Manager at Dealer General Supply Co., recognized for enhancing customer satisfaction through exceptional automotive detailing and team leadership. Skilled in chemical handling and maintaining safety procedures, I consistently delivered high-quality results, ensuring meticulous attention to detail and fostering strong relationships with clients.

Overview

12
12
years of professional experience

Work History

Detailer/Ceramic Pro Installer

Stage 4 Motorsport
Largo, FL
06.2023 - Current
  • Delivered exceptional results under tight deadlines while ensuring meticulous attention to detail during vehicle cleaning process.
  • Conducted thorough inspections of completed work to identify areas needing improvement.
  • Enhanced customer satisfaction by detailing vehicles to exceed client expectations.
  • Operated various equipment, including buffers and steamers, to fulfill service requirements.
  • Vacuumed vehicle interiors to eliminate dirt and debris effectively.
  • Steam cleaned engine compartments using appropriate cleaning agents to remove grease and grime.
  • Maintained a clean, organized workspace, contributing to a safe working environment.
  • Communicated progress updates to supervisors, facilitating proactive problem-solving and maintaining client satisfaction.

Detail Manager

Dealer General Supply Co.
Tampa, FL
05.2022 - 03.2023
  • Instructed staff on effective techniques for vehicle washing, waxing, and cleaning.
  • Inspected completed work to ensure adherence to detailing standards.
  • Coordinated vehicle exterior and interior washing based on customer specifications.
  • Trained detail team to consistently deliver high-quality service to customers.
  • Educated new hires on proper detailing methods and company policies for uniform service quality.

Detailer/Ceramic Pro Installer

Supream Detailing with Ceramic Pro
Tampa, FL
05.2018 - 05.2022
  • My responsibilities are clay bar, buff, polish, waxing and restoring headlights
  • Then adding ceramic coating in multiple layers, more upon customer request

Detailer/Ceramic Pro Installer

Stunzeed Auto Stylez
Saint Petersburg, FL
06.2019 - 03.2020
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations

Ship and Receive Forklift Driver

ProtoCorp
Saint Petersburg, FL
08.2018 - 04.2019
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries
  • Safely transported valuable goods while adhering to safety protocols and procedures
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials
  • Handled multiple tasks simultaneously to maximize work efficiency
  • Locate proper slots on storage racks and set pallets in place with forklift
  • Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity
  • Examined shipments for quality and accuracy
  • Unloaded materials and goods at designated locations for best project availability
  • Contributed to a positive workplace culture by demonstrating strong

Detailing

Reeves Import Motorcars
Tama, FL
11.2014 - 03.2018
  • Detailed all vehicles entering and exiting facility to ensure accurate records.
  • Scheduled customer appointments for vehicle service through Business Development Center.
  • Performed detailing on high-end vehicles, including buffing, waxing, and restoring headlights.

Freight Handler

Averitt Express
06.2014 - 11.2014
  • Hi-Lo Driver, unloading and loading trailers in a timely manner

Freight Handler

Ceva Logistics
09.2013 - 06.2014
  • Unpacking and packing boxes from and to trucks for shipping
  • HI-Lo driving under supervision, clearing totes in the warehouse, and loading trucks as necessary
  • Teamwork skills and consistently displaying a professional attitude
  • Participated in routine safety training sessions to stay current on best practices within the industry
  • Safely operated lift beams, swivel-hooks, hoists, and forklifts
  • Operated forklift in compliance with OSHA guidelines and organizational policies
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
  • Unloaded and stacked materials by raising and lowering lifting devices
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
  • Maneuvered forklift safely in congested and confined areas

Education

High School Diploma - College Preparatory

Redan High School
Stone Mountain, GA
01.2013

High School Diploma - College Preparatory

Southfield High School
Southfield, MI
06.2009

Skills

  • Customer service and support
  • Safety procedures
  • Automotive detailing
  • Interior detailing
  • Relationship building
  • Work area organization
  • Chemical handling
  • Heavy lifting
  • Team leadership
  • Equipment operation
  • Machinery operation
  • Vehicle safety and maintenance

Timeline

Detailer/Ceramic Pro Installer

Stage 4 Motorsport
06.2023 - Current

Detail Manager

Dealer General Supply Co.
05.2022 - 03.2023

Detailer/Ceramic Pro Installer

Stunzeed Auto Stylez
06.2019 - 03.2020

Ship and Receive Forklift Driver

ProtoCorp
08.2018 - 04.2019

Detailer/Ceramic Pro Installer

Supream Detailing with Ceramic Pro
05.2018 - 05.2022

Detailing

Reeves Import Motorcars
11.2014 - 03.2018

Freight Handler

Averitt Express
06.2014 - 11.2014

Freight Handler

Ceva Logistics
09.2013 - 06.2014

High School Diploma - College Preparatory

Redan High School

High School Diploma - College Preparatory

Southfield High School
Jalen Carter