Jalen Cobb
Macon,GA
Summary
Hardworking and passionate graduate with a Master's in Higher Education, Bachelor's in Communication, and background as a college basketball athlete. Looking to help mentor the next generation by using my strong adaptability and effective communication skills. My experience in athletics instills teamwork, leadership, and resilience - qualities I'm eager to leverage for the benefit of my future employer.
Overview
2
2
years of professional experience
Work History
Inside Worker
Papa John's
Macon, GA
06.2022 - 08.2022
- Increased customer satisfaction by providing timely and accurate information on products and services.
- Streamlined internal processes for improved efficiency within the team, resulting in increased productivity.
- Developed strong relationships with clients through excellent communication and problem-solving skills, leading to higher retention rates.
Package Handler
FedEx:Ground
Ellenwood, GA
06.2020 - 08.2020
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Education
Master of Education - Higher Education Administration
Mercer University
Macon, GA05.2024
Bachelor of Arts - Communications
Fordham University
The Bronx, NY05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Engaging with Diverse Customers
- Multitasking Abilities
- Interpersonal Communication
- Written Communication
- Analytical Thinking
Timeline
Inside Worker
Papa John's
06.2022 - 08.2022
Package Handler
FedEx:Ground
06.2020 - 08.2020
Master of Education - Higher Education Administration
Mercer University
Bachelor of Arts - Communications
Fordham University