Jalen Cowans
Powder Springs,GA
Summary
Developed strong organizational and multitasking skills in fast-paced, customer-focused environment. Skilled in maintaining cleanliness and adhering to safety protocols while ensuring product quality. Seeking to transition into new field where these transferable skills can drive success and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
SUBWAY®Restaurants
Powder Springs, GA
08.2025 - Current
- Delivered exceptional customer service by accurately processing orders and ensuring satisfaction.
- Operated kitchen equipment efficiently for food preparation, maintaining high standards of cleanliness.
- Maintained inventory levels by accurately tracking supplies and reporting shortages to management.
- Assisted in training new employees on food safety protocols and operational procedures.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations.
Shift Lead
Jersey Mikes
Powder Springs, GA
12.2023 - 04.2025
- Achieved promotion within six months of hire, demonstrating rapid adaptability and performance excellence.
- Assisted in managing shift responsibilities and team members. Supported inventory checks and inspections of produce and supply deliveries. Prepared for upcoming shifts by organizing schedules and resources.
- Supervised daily operations to ensure smooth workflow and adherence to quality standards.
- Trained and mentored new team members on operational procedures and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Stocker
Little Giants
Riverdale, GA
02.2023 - 08.2023
- Tasked with stocking shelves, rotating displays, and stocking storage. Inspecting items as they are being prepped for shelving.
- Organized and stocked shelves to ensure optimal product placement and visibility.
- Monitored inventory levels to facilitate timely restocking of merchandise.
- Assisted in training new staff on stocking procedures and safety protocols.
- Implemented efficient stock rotation practices to reduce product spoilage.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
Highschool Diploma -
McEachern Highschool
Powder Springs, GA05.2024
Skills
- Communication
- Computer Literacy
- Attention to detail
- Shipping/Receiving
- Stocking
- Organizational Skills
- Time Management
- Customer service
- Safety Awareness
- Attention to Detail
- Money Count
- Coordination
- Leadership
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Promotion (March 2024), promoted within 6 months of hire.
- Graduated (May 2024)
Certification
- OSHA-10 License - 06/2025
- Construction and Safety
INTERESTS
Fishing, Working Out, Video Games/Tech, Hiking, Music
Timeline
Team Member
SUBWAY®Restaurants
08.2025 - Current
Shift Lead
Jersey Mikes
12.2023 - 04.2025
Stocker
Little Giants
02.2023 - 08.2023
Highschool Diploma -
McEachern Highschool