Summary
Overview
Work History
Education
Skills
Timeline
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JALEN COX

Fort Lauderdale,FL

Summary

Striving for an opportunity in order to use my experience and education to help the company achieve their goals and mission.

Overview

5
5
years of professional experience

Work History

Business Unit Manager

Waffle House
04.2024 - Current

• Oversee day-to-day operations of multiple restaurant locations. • Develop and implement strategies to achieve business objectives and drive sales growth.

• Lead, mentor, and motivate a diverse team of employees.

• Ensure adherence to quality, safety, and service standards.

• Manage budgets, financial performance, and cost control.

• Conduct performance evaluations and provide ongoing training and development.

• Foster strong customer relationships and ensure a superior dining experience.


Campus Recreation (FAMU) Intern

FAMU
01.2024 - Current
  • Help improve program development
  • Assist coordinator with administrative duties
  • Planning and scheduling events.
  • Assisted with event planning, support and execution of virtual and in-person engagements.

Business Marketing Intern

One Church One Child
05.2022 - 07.2023
  • Help minorities learn Business Management skills and financial planning
  • Evaluate company systems and current processes
  • Recommend new system developments.
  • Delivered marketing strategy updates to upper-level management.

Front Desk Receptionist/Analyst

FAMU
09.2021 - 12.2022
  • Manage Data and analyze paperwork
  • Implement supportive business solutions
  • Address issues of the current systems and improve performance.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.

Early Morning Merchandiser

Cart Solutions
02.2019 - 01.2020
  • Track and report on progress of company systems
  • Helped develop my communication skills even more where I got comfortable associating with people.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Restructured merchandising strategy to promote high value and products.

Education

Bachelor of Science - Business Administration

Florida A&M University
Tallahassee, FL
05.2024

Skills

  • Leadership
  • Organizational
  • Communication
  • Teamwork
  • Adaptability
  • Problem Solving
  • Analytical
  • Business Analysis
  • Staff Training and Development

Timeline

Business Unit Manager

Waffle House
04.2024 - Current

Campus Recreation (FAMU) Intern

FAMU
01.2024 - Current

Business Marketing Intern

One Church One Child
05.2022 - 07.2023

Front Desk Receptionist/Analyst

FAMU
09.2021 - 12.2022

Early Morning Merchandiser

Cart Solutions
02.2019 - 01.2020

Bachelor of Science - Business Administration

Florida A&M University
JALEN COX