Jalen Daniel

Richmond,Tx

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

years of professional experience

Certification

Work History

Sales Associate

Xpress Smoke Shop

01.2022 - Current

Upheld high standards of customer service by promoting and upselling new products and services.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Retained excellent client satisfaction ratings through outstanding service delivery.

Customer Service

Winn Dixie Supermarket

05.2020 - 03.2022

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.

Education

No Degree - Business Administration

Lone Star College System

Spring, TX

04.2024

High school diploma -

Fairhope High School

Fairhope, AL

2020

Skills

Creativity- I’m a very inquisitive person who likes to take risks at times But this leads to some of my most creative moments
Adaptability-I moved around a lot in my early child all across the county in fact I’m used to adjusting to all types of people and environments There’s not many places where I feel uncomfortable
Digital design-I've taken many web design and digital marketing courses
Freethinker- I would definitely describe myself as a free thinker I question a lot of things, but I’m always interested and hearing both sides of an argument before making my own decision
Negotiation/ People skills-I've worked in sales, this has helped me learn how to establish good professional relationships with consumers, and learning how to always give the customer what they want, while still making my product look well
Excellent People Skills
Microsoft Outlook

Microsoft Dynamics
Google Docs
Microsoft Office
Adobe Systems Adobe Creative Cloud
Money Handling
Microsoft Excel
Adobe Systems Adobe Photoshop