Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jalen Douglas

Houston,Texas

Overview

3
3
years of professional experience

Work History

Delivery Driver

Amazon
04.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Sales Associate Team Lead

Skechers
03.2022 - 10.2022
  • Kept detailed track of sales and customer information in company system
  • Led sales team to exceed quarterly sales goals
  • Monitored sales team performance and provided constructive feedback
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Implemented new marketing initiatives to drive sales and improve overall performance

Account Manager

Zero Variance
03.2020 - 08.2020
  • Oversaw new business development and customer servicing
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
  • Created customer support strategy to increase customer retention
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Recommended changes, improvements or enhancements to product development team based on customer feedback

Education

Bachelor of Science - Computer Information Systems

University of Houston, College of Technology
Houston, Texas
05.2024

Skills

  • Proficiency in Microsoft Excel, Access, Word, PowerPoint
  • Customer Service, Promoting Products, Task Prioritization, Customer Relations

Accomplishments

  • Dean’s List: Fall 2021, Spring 2022
  • Dean's Freshman Excellence Award: Fall 2019
  • International Scholarship, 2020-2021

Timeline

Delivery Driver

Amazon
04.2023 - Current

Sales Associate Team Lead

Skechers
03.2022 - 10.2022

Account Manager

Zero Variance
03.2020 - 08.2020

Bachelor of Science - Computer Information Systems

University of Houston, College of Technology

Similar Profiles

CREATE PROFILE
Jalen Douglas