Jalen Dowell
Kennesaw
Summary
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs. Very effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
4
4
years of professional experience
Work History
Mobile Auto Detailer
Dowell Mobile Detailing
03.2024 - Current
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
Shift Leader
Buffalo Luke's
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Provided attentive and skilled assistance to all customer needs.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Line Cook
Delaware North
07.2024 - 04.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cashier
Chick-fil-A
08.2021 - 04.2023
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Interactive Design
Kennesaw State University
Kennesaw, GA05-2028
High School Diploma -
Kennesaw Mountain High School
Kennesaw, GA05-2024
Skills
- Heavy lifting
- Excellent verbal communication
- Cash Handling
- Adaptability
- Customer satisfaction
- Automotive detailing
- Relationship building
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary
Interests
- Documenting and sharing travel experiences through social media
- Enjoy participating in volleyball, basketball and track and field for overall physical and mental well-being
Timeline
Line Cook
Delaware North
07.2024 - 04.2025
Mobile Auto Detailer
Dowell Mobile Detailing
03.2024 - Current
Shift Leader
Buffalo Luke's
05.2023 - Current
Cashier
Chick-fil-A
08.2021 - 04.2023
No Degree - Interactive Design
Kennesaw State University
High School Diploma -
Kennesaw Mountain High School
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