Jalen Farley
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Recording Studio Manager
Atlanta Book Club Studio
10.2023 - Current
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Provided exceptional customer service, addressing client needs promptly and professionally to ensure repeat business.
- Implemented quality control measures throughout the recording process, maintaining technical standards in all aspects of production.
- Evaluated employee performance regularly to identify areas for improvement or additional training opportunities.
- Enhanced client satisfaction by efficiently managing recording studio schedules and resources.
Rental Agent /Shift Supervisor
Avis Rental Car
05.2019 - Current
- Collected rent and security deposits to provide timely payments to property owners.
- Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Developed a reputation for excellent customer service by promptly addressing tenant issues and concerns.
- Managed multiple tasks in high-volume environment.
- Increased customer satisfaction by providing personalized rental suggestions based on client needs and preferences.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Arranged for cleaning and upkeep to keep properties presentable for potential tenants.
Warehouse Worker
Golden State Foods Conyers Ga
05.2017 - 08.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Fast Food Worker
Freddy's Frozen Custard & Steakburgers
11.2016 - 05.2017
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Car Wash Detailer
Old Car Wash
05.2015 - 05.2017
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Maintained a clean and organized work environment for efficient service delivery.
- Collected and disposed of trash in vehicle console spaces and under seats.
Education
Bachelor of Arts - Mass Communication
Clark Atlanta University
Atlanta, GA05.2022
Skills
- Team Leadership Qualities
- Scheduling and Planning
- Communication and Interpersonal Skills
- Staff Training and Development
- Conflict resolution techniques
- Quality control assurance
- Budgeting and finance
- Sound Design Proficiency
- Audio Engineering Expertise
- Music Industry Networking
- Acoustic Treatment Understanding
- Music Production Mastery
- Recording Session Coordination
- Studio Equipment Knowledge
- Talent Scouting Abilities
- Project Scheduling
- Scheduling Coordination
- Creative Direction
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Time Management
- Decision-Making
- Property Management
- Rental Market
- Rental Agreement
- Rental Transactions
- Contract Management
- Attention to Detail
- Problem-solving abilities
Timeline
Recording Studio Manager
Atlanta Book Club Studio
10.2023 - Current
Rental Agent /Shift Supervisor
Avis Rental Car
05.2019 - Current
Warehouse Worker
Golden State Foods Conyers Ga
05.2017 - 08.2017
Fast Food Worker
Freddy's Frozen Custard & Steakburgers
11.2016 - 05.2017
Car Wash Detailer
Old Car Wash
05.2015 - 05.2017
Bachelor of Arts - Mass Communication
Clark Atlanta University
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