Jalen Fisher
Colorado Springs,CO
Summary
Proven leader and efficient multi-tasker at Triple C, adept in operations management and problem resolution. Spearheaded projects to enhance safety and efficiency, achieving a 20% improvement in project completion times. Excelled in leadership, fostering team cohesion and driving results through innovative solutions and critical thinking. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
Work History
Technician, Project Manager, General Manager
Triple C
06.2014 - 06.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
Education
Water Restoration Technician -
IICRC
Carpet Repair And Reinstallation Technician -
IICRC
High School Diploma -
Mesa Ridge High School
Colorado Springs, CO05.2017
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Efficient multi-tasker
Timeline
Technician, Project Manager, General Manager
Triple C
06.2014 - 06.2024
Water Restoration Technician -
IICRC
Carpet Repair And Reinstallation Technician -
IICRC
High School Diploma -
Mesa Ridge High School
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