- Video Gaming
- Coding and Programming
- Digital Art and Animation
- Electronics and Circuit Building
Jalen Gotoy
Chula Vista,CA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at TJX Companies through efficient service and accurate cash handling. Skilled in customer assistance and attention to detail, significantly improved sales by recommending additional products. Trained new employees, demonstrating strong multitasking abilities and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Store Associate
TJX Comapanies
12.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
Fast Food Worker
Wendy's
06.2023 - 08.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
High School Diploma -
Klamath Union High School
Klamath Falls, OR07-2023
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Processing
- Merchandising
Interests
Timeline
Store Associate
TJX Comapanies
12.2023 - Current
Fast Food Worker
Wendy's
06.2023 - 08.2023
High School Diploma -
Klamath Union High School
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