Summary
Overview
Work History
Education
Skills
Timeline
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Jalen Hemphill

Bellevue,WA

Summary

Reliable Crew Chief always looking for ways to improve team and business success. Ready to take on any task with a hardworking and resourceful mindset.

Overview

3
3
years of professional experience

Work History

Crew Chief

Jiffy Lube
Bellevue, WA
10.2024 - Current
  • Ensured safety protocols were followed while working on vehicles.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Addressed customer questions and concerns regarding products and services.
  • Closely work with the general and assistant managers to better help facilitate our shop, train co-workers and provide customers with a satisfactory experience.

Shift Leader

Dairy Queen Grill & Chill
Bellevue, WA
04.2022 - 10.2024
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Assisted in training new employees on shift operations.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.

Education

Some College (No Degree) - Business Administration

Bellevue College
Bellevue, WA

Skills

  • Team member support
  • Positive and professional
  • Customer service
  • Calm demeanor

Timeline

Crew Chief

Jiffy Lube
10.2024 - Current

Shift Leader

Dairy Queen Grill & Chill
04.2022 - 10.2024

Some College (No Degree) - Business Administration

Bellevue College

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Jalen Hemphill