Jalen High
Winston-Salem,NC
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
4
4
years of professional experience
Work History
Youth Worker
William G White, Jr Family YMCA
06.2022 - 04.2024
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Library Student Assistant
Winston Salem State University
02.2021 - 04.2022
- Organized returned books and materials and assisted with shelving.
- Assisted library staff with clerical duties to help lighten workload.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
Shoe Sales Associate
Jimmy Jazz
10.2020 - 01.2021
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
Education
High School Diploma -
Olympic High School
Charlotte, NC06.2019
Skills
- Mentoring abilities
- Youth supervision
- Positive Reinforcement
- Social skill development
- Creative Thinking
- Relationship Building
- Computer Skills
- Sales and Marketing
Timeline
Youth Worker
William G White, Jr Family YMCA
06.2022 - 04.2024
Library Student Assistant
Winston Salem State University
02.2021 - 04.2022
Shoe Sales Associate
Jimmy Jazz
10.2020 - 01.2021
High School Diploma -
Olympic High School
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