Jalen Johnson
Roanoke Rapids,NC
Summary
Dynamic and results-oriented professional with extensive experience in logistics and retail environments, notably with Fed Ex Warehouse. Demonstrated expertise in sales support and quality inspections, achieving significant improvements in customer satisfaction. Skilled in operating machinery safely and efficiently, complemented by a proven ability to build productive relationships and resolve complaints effectively.
Overview
5
5
years of professional experience
Work History
Team Member
Fed Ex Warehouse
Emporia, VA
08.2024 - 12.2024
- Assisted in packaging and labeling of products for shipment.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Packed boxes and stock using organizational guidelines.
- Ensured safety protocols were followed at all times while operating machinery.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Sales Associate
GNC - General Nutrition Centres
Roanoke Rapids, North Carolina
02.2022 - 12.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Built and maintained productive relationships with employees.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Team Member
QVC Distribution Center
Rocky Mount, NC
01.2020 - 02.2022
- Hand-assembled needed parts with bolts and screws.
- Used hand trucks and forklifts to unload, load and transport items.
- Assisted in packaging and labeling of products for shipment.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Operated forklift and pallet jacks to unload materials, move loads to staging area or transport over short distances.
Education
High School Diploma -
Roanoke Rapids Early College
Roanoke Rapids, NC05-2021
Skills
- Complaint resolution
- Cleaning
- Sales expertise
- Quality inspections
- Goal setting and achievement
- Sales support
Timeline
Team Member
Fed Ex Warehouse
08.2024 - 12.2024
Sales Associate
GNC - General Nutrition Centres
02.2022 - 12.2024
Team Member
QVC Distribution Center
01.2020 - 02.2022
High School Diploma -
Roanoke Rapids Early College
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