Jalen Johnson
Inglewood,CA
Summary
Reliable and organized professional with hands-on experience in customer service, operations, and conflict resolution. Able to manage competing priorities, solve problems efficiently, and maintain a high level of accuracy and thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security
Santa Monica, California
06.2023 - Current
- Conduct routine patrols to identify and mitigate potential security threats.
- Monitor premises, ensuring safety and security for all personnel and minimizing risk.
- Respond promptly to alarms and incidents following established protocols.
- Prepare detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Deliver exceptional customer service while assisting visitors and staff, enhancing overall experience.
Sales Associate
Tillys
Culver City, California
04.2021 - 06.2023
- Delivered exceptional customer service through warm greetings to each visitor.
- Guided customers in product selection by providing detailed knowledge of merchandise.
- Managed transaction processing efficiently using point-of-sale systems and proper cash handling.
- Improved store aesthetics by maintaining organized and appealing displays.
Education
English Education
Santa Monica College
Santa Monica, CA08-2026
Skills
- Time Management
- Incident reporting
- Risk assessment
- Task Prioritization
- Customer service
- Effective communication
- Conflict resolution
- Team Collaboration
- Inventory tracking
Timeline
Security Officer
Allied Universal Security
06.2023 - Current
Sales Associate
Tillys
04.2021 - 06.2023
English Education
Santa Monica College