Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jalen Lloyd

Fairburn,GA

Summary

Highly-motivated, Reliable employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Field Artillery Cannon Crewmember

US Army
06.2020 - Current
  • Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
  • Cleaned and maintained weaponry following official procedures for optimum reliability.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.
  • Inspected and repaired systems to maximize performance.
  • Delivered mission-critical support to forward troop positions needing food, equipment and ammunition.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Inside Sales Representative

McElroy Metal
09.2023 - 11.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.

•Operated a forklift to assist customers.

Furniture Mover

Little Lloyd’s moving
03.2022 - 04.2023
  • Moved over customer boxes to and from trucks, working quickly to maintain schedules.
  • Walked through customer sites with checklists to verify job completion.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
  • Loaded and unloaded company trucks with tools, equipment and furniture.
  • Communicated with customers regarding moving needs and deadlines.
  • Protected company inventory by maintaining and organizing storage areas.

Food Runner

Kau steakhouse
09.2022 - 12.2022
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Offered insight into menu items to answer customer questions.
  • Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
  • Stocked service supply areas with tableware, garnishes and prepared food.
  • Effectively multitasked within fast-paced environment.

Education

Some College (No Degree) - Electrical Engineering

North Carolina A & T State University
Greensboro, NC

Skills

  • Customer Service
  • Organizational Skills
  • Spreadsheets
  • Engaged listener
  • Handles stressful environments well
  • Improvement seeker
  • Unafraid of change
  • Forklift Operation
  • Material Handling
  • Palletizing
  • Customer-Focused
  • Stock Management
  • Inventory Control

Timeline

Inside Sales Representative

McElroy Metal
09.2023 - 11.2023

Food Runner

Kau steakhouse
09.2022 - 12.2022

Furniture Mover

Little Lloyd’s moving
03.2022 - 04.2023

Field Artillery Cannon Crewmember

US Army
06.2020 - Current

Some College (No Degree) - Electrical Engineering

North Carolina A & T State University
Jalen Lloyd