Jalen Louis
Chicago,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Compter Detection System Repairer
US Army National Guard
Crestwood, IL
10.2017 - Current
- Performed troubleshooting to correct electronic hardware and software malfunctions.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Performed installation, maintenance and repair for several kinds of equipment
- Working with a team to solve problems and get work done.
Barista
Afro Joes
Chicago, IL
08.2022 - 10.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Proper use and maintenance of espresso machines, blenders, coffee brewers and pots.
- Built strong and friendly relationships with coworkers and customers
Server
Jade Court
Chicago, IL
07.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Kenwood Academy
Chicago, IL06.2018
Skills
- Can give and receive constructive feedback
- Social
- Dedicated and persistent
- Commitment to whatever task is given to me
- Able to lead or work with a team
Timeline
Barista
Afro Joes
08.2022 - 10.2023
Server
Jade Court
07.2021 - 08.2022
Compter Detection System Repairer
US Army National Guard
10.2017 - Current
High School Diploma -
Kenwood Academy