Overview
Work History
Skills
Certification
Timeline
Generic

Jalen Mahoney

Auburn,WA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Wild Waves Theme & Water Park
12.2022 - Current
  • Collaborated with marketing team to enhance recruitment marketing efforts, promoting company's employer brand and attracting top talent by increasing visibility of job openings successfully leading us to reach recruitment goal of 700 seasonal positions.
  • Chairman of our Safety Committee and built culture of safety by sending weekly topics and hosting meetings which lead to decrease in workers' comp claims.
  • Developed leadership training to coach supervisors and managers how to better engage with their employees and appropriately performance manage.
  • Led high-performing HR team of 3 professionals, fostering collaboration and skill development.
  • Contributed to organizational growth by aligning HR strategies with company objectives and values.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Ensured company-wide adherence to labor laws and regulations, resulting in zero legal compliance violations during tenure.

Human Resources Coordinator

Wild Waves Theme & Water Park
03.2021 - 12.2022
  • Supported HR functions with emphasis on record keeping, data entry, general HR tasks, and day-to-day operations.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Organized HR-related events, such as training sessions, workshops, and company meetings, ensuring seamless execution and participant satisfaction.
  • Assisted in drafting and updating HR policies, procedures, and employee handbooks to align with best practices and changing regulations.

Hourly Operations Manager

AMC
04.2019 - 02.2021
  • Oversaw and managed variety of departments including, Food and Beverage, HR, and Admin department.
  • Oversaw day-to-day operations, ensuring seamless movie-going experience for customers while managing team of 60 employees.
  • Implemented efficient scheduling, reducing labor costs by 10% while maintaining excellent customer service.
  • Provided comprehensive training programs for staff, improving overall service quality and customer interactions.
  • Established and enforced high service standards, resulting in consistently high customer satisfaction scores and positive online reviews.

Operations Supervisor

AMC Theatres
07.2018 - 04.2019
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Compiled training materials for new employees and tracked skill development.
  • Encouraged and promoted ideas aligned to business needs and benefits

Skills

  • Recruitment & Talent Acquisition
  • Performance Management
  • Safety
  • Cultural Sensitivity and Inclusivity
  • Training & Development
  • HR Technology
  • Strategic Thinking

Certification

  • Associate Professional in Human Resources, HRCI- January, 2022

Timeline

Human Resources Manager

Wild Waves Theme & Water Park
12.2022 - Current

Human Resources Coordinator

Wild Waves Theme & Water Park
03.2021 - 12.2022

Hourly Operations Manager

AMC
04.2019 - 02.2021

Operations Supervisor

AMC Theatres
07.2018 - 04.2019

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Jalen Mahoney