Jalen Mason
Woodbridge,VA
Summary
Early career individual contributor with a focus on development, innovation, product life management and security. Provost Scholar, rising junior and honors student; excited to lean into a profession by gaining skills and expertise while continuously learning new tools to support long term growth and development. Ready to work hard, engage and collaborate yet support a competitive work environment while leveraging resources to help reach personal and professional goals. Strong interpersonal and communication skill; written and verbal and able to balance multiple projects concurrently.
Overview
2
2
years of professional experience
Work History
Community Volunteer
Edith P. Wright Breast Cancer Foundation
- Care advocate, personal conversationist and volunteer associate to support positive experience and environment through a relationship- based support system
- Supports the community of patients who are journeying through chemotherapy
- Provides patient support by delivering refreshments and beverages
- Communicates empathetically to patients and families while individuals utilize the facility.
IT Intern
Kearney & Company
05.2023 - 08.2023
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Researched new technologies to boost information security.
- Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
- Contributed to team environment by sitting in on meetings and brainstorming new ideas for issue resolution.
CUSTOMER SALES ASSOCIATE - CASHIER
Home Depot
05.2022 - 06.2023
- Drives store level efforts for store level customer interactions
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of customer service and support
- Assists customers, providing resolution and processes merchandise through returns, exchanges and sales
- Collaborates with team members to support sales needs and goals.
- Provided optimal customer engagement, resulting in increased sales conversions.
Cashier
Panera Bread
05.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
BBA - Computer Science
Virginia State University
05.2025
ADVANCED DIPLOMA -
Gar-Field High School
Woodbridge, VA06.2021
Skills
- Programming & Processing
- Software Design
- Web Technologies: AngularJS, jQuery, Bootstrap
- Graphical Programming
- System Languages
- Environment Systems
- Testing & Debugging
- Business Management
- Augmentation & Interpretation
- Sales & Customer Service
- Microsoft Office Suite
- Business Operations Analysis
Timeline
IT Intern
Kearney & Company
05.2023 - 08.2023
CUSTOMER SALES ASSOCIATE - CASHIER
Home Depot
05.2022 - 06.2023
Cashier
Panera Bread
05.2021 - 08.2021
Community Volunteer
Edith P. Wright Breast Cancer Foundation
BBA - Computer Science
Virginia State University
ADVANCED DIPLOMA -
Gar-Field High School
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