Jalen Neal
Atlanta
Summary
Highly motivated and resilient professional with a demonstrated commitment to healthcare, driven to pursue a career as a Physician Assistant. Cultivated a strong work ethic, discipline, and leadership through six seasons as an NCAA Division I Student-Athlete at Boise State University and the University of Rhode Island. Proven skills in patient care and appointment scheduling, complemented by effective communication and collaborative problem-solving. Excelled academically, earning two Mountain West Academic All-American honors, member of Tau Sigma honor society, and completing a Bachelor of Arts in Psychology with Cum Laude honors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
NCAA Division I Student-Athlete (Football)
Boise State University & University of Rhode Island
07.2020 - 12.2025
- Adhered to demanding training schedules, strength and conditioning programs, and strategic game planning.
- Cultivated resilience, leadership, and a strong work ethic as part of a competitive collegiate athletic program.
- Balanced rigorous athletic training with academic demands.
- Contributed to team success through commitment to practice, game-day performance, and strategic development.
- Developed strong time management, discipline, and teamwork skills in a high-pressure environment.
Clinical Office Assistant
Interceding Counseling Services Inc
04.2025 - 08.2025
- Managed and optimized patient scheduling and clinical calendars, confirming appointments and procedures to maintain an efficient daily workflow.
- Facilitated patient check-in/out, including greeting arrivals, verifying accurate insurance coverage, collecting co-payments, and ensuring all necessary forms were completed.
- Maintained meticulous, confidential patient records in compliance with HIPAA and other regulations, including updating electronic health records (EHR) and reviewing charts prior to visits.
- Handled all incoming communications, including receiving and screening telephone calls, directing inquiries, and coordinating correspondence between clients and clinical staff.
- Supported clinical staff by preparing treatment rooms, stocking supplies, and assisting with the smooth flow of examinations.
- Processed essential administrative tasks, such as managing referrals, preparing medical records for transmittal (mail/fax/email), filing, and submitting diagnosis/procedure codes for billing.
- Managed and maintained office inventory, regularly ordering and restocking medical and general office supplies.
- Provided patient education by distributing materials and informing them of clinic policies, guidelines, changes in procedures, and/or educational handouts.
- Collaborated cross-functionally with multidisciplinary staff to enhance overall workflow, response times, and consistently improve the patient experience.
- Ensured the highest standard of patient confidentiality in all operations, strictly adhering to HIPAA requirements and securing sensitive information.
Security Guard
New Frontier Club
01.2024 - 05.2024
- Maintained order and safety within a bar/nightclub environment, monitoring patron behavior and de-escalating conflicts.
- Removed intoxicated or unruly patrons and ensured overall premises security.
- Managed crowd control, verified age, and provided excellent customer service while maintaining a professional demeanor.
Production Runner
Swirl Films
01.2020 - 07.2020
- Assisted with talent pick-up and transportation to ensure timely arrivals for shoots.
- Managed on-set logistics, coordinating material distribution and equipment management effectively.
- Tracked inventory of supplies and equipment to prevent shortages during production.
Oven Chef
Papa John's
08.2019 - 02.2020
- Operated ovens efficiently to ensure timely production of pizzas and other menu items.
- Monitored cooking times and temperatures to achieve optimal results and maintain quality standards.
- Collaborated with kitchen staff to streamline food preparation and maximize efficiency during peak hours.
- Maintained cleanliness and organization in the kitchen area to comply with health and safety regulations.
- Executed pizza assembly by following specific recipes and customer requests accurately.
Education
Bachelor of Arts - Psychology
University of Rhode Island
Kingston, RI08.2025
Skills
- Medical Terminology
- Leadership
- Collaborative Problem Solving
- Intercultural Communication
- Bystander Intervention
- Product Spokesperson
- Physical Security
- Conflict Resolution
- Interpersonal Skills
- Time Management
- Strategic Thinking
- Organizational Skills
Certification
- Basic Life Support (BLS)
- Bystander Intervention Training
References
References available upon request.
Timeline
Clinical Office Assistant
Interceding Counseling Services Inc
04.2025 - 08.2025
Security Guard
New Frontier Club
01.2024 - 05.2024
NCAA Division I Student-Athlete (Football)
Boise State University & University of Rhode Island
07.2020 - 12.2025
Production Runner
Swirl Films
01.2020 - 07.2020
Oven Chef
Papa John's
08.2019 - 02.2020
Bachelor of Arts - Psychology
University of Rhode Island