Jalen Robinson
Temple,TX
Summary
Dynamic and reliable professional with a proven track record in the hospitality sector, notably at Starbucks. Excelled in delivering exceptional customer service and fostering team collaboration. Demonstrated expertise in multitasking and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Skilled in maintaining cleanliness standards and adept at using POS systems.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
7
7
years of professional experience
Work History
Server
Starbucks
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Warehouse Worker
HEB Warehouse
06.2023 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Server
Freezing Point
01.2018 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Finance
Tarleton State University
Stephenville, TX06-2026
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Reliability
- Multitasking
- Problem-solving abilities
- Team building
Timeline
Server
Starbucks
08.2024 - Current
Warehouse Worker
HEB Warehouse
06.2023 - 08.2023
Server
Freezing Point
01.2018 - 06.2023
No Degree - Finance
Tarleton State University