Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalen Russell

Rochester,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Field Maintenance Technician

Dollar General
Rochester, NY
04.2024 - Current
  • Conducted preventative maintenance and repairs on a variety of equipment, including tractors, mowers, harvesters, and other agricultural machinery.
  • Reassembled repaired components following manufacturer's instructions.
  • Tested repaired systems to verify they met operational requirements.
  • Ordered necessary replacement parts from vendors in a timely manner.
  • Utilized hand tools such as wrenches, pliers, screwdrivers and hammers.

Field Service Technician

Monroe Integrated Solutions
Rochester, NY
11.2023 - 04.2024
  • Installed security and camera systems for residential and commercial buildings.

  • Repaired and maintained production machinery in accordance with manufacturer specifications.
  • Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
  • Replaced faulty parts or components following diagrams or blueprints.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Performed troubleshooting on electronic circuits and systems.

Sales Associate

Cellular Sales Verizon
Rochester, NY
07.2023 - 11.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Sales Assistant

Mercedes Bens of Rochester
Rochester , NY
06.2022 - 07.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in person and via telephone.
  • Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Helped customers with understanding how their vehicles worked and answered further questions after their purchase.
  • Assisted staff with paperwork to make the sales process go smoother.

Car Detailer

Bob Johnson's auto
Rochester , NY
10.2021 - 06.2022
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Washed, waxed, and buffed vehicle bodies for a professional shine.
  • Collected and disposed of trash in vehicle console spaces and under seats.

Education

High School Diploma -

Eastidge High School
Irondequoit, NY
06-2020

Skills

  • Customer Service
  • Professional Appearance
  • Store maintenance
  • Sales assistance
  • Maintenance and repair
  • Facility Management
  • Maintaining clean premises
  • Teamwork and Collaboration
  • Driving customer satisfaction
  • Problem-Solving

Timeline

Field Maintenance Technician

Dollar General
04.2024 - Current

Field Service Technician

Monroe Integrated Solutions
11.2023 - 04.2024

Sales Associate

Cellular Sales Verizon
07.2023 - 11.2023

Sales Assistant

Mercedes Bens of Rochester
06.2022 - 07.2023

Car Detailer

Bob Johnson's auto
10.2021 - 06.2022

High School Diploma -

Eastidge High School

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Jalen Russell