Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Education
Contact
References
Timeline
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JALEN SIMPSON

Lafayette,LOUISIANA

Summary

Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Proficient with project management, personnel training, and production scheduling. Sets the example for work ethic, punctuality, and quality.

Overview

6
6
years of professional experience

Work History

Team Member

Jersey Mike's Subs
Lafayette, LA
09.2024 - Current
  • Received, processed, and stocked merchandise according to store policies. Provided customer service support to ensure customer satisfaction.
  • Provided customer service support to ensure customer satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties, such as setting up displays, restocking items, detail cleaning, and counting registers
  • Collaborated with team members to maximize productivity and efficiency according to inventory utilization.

Team Leader // Restaurant Image // Cashier

Raising Cane's
03.2021 - 12.2024
  • Contributed to successful quality control and new strategies to improve employee work.
  • Supervised team members, gave feedback on performance, and set goals for improvement.
  • Adjusted team operations during busy periods to optimize workflow pace
  • Received a truck shipment, ensured the accuracy of the invoice; rotated, restocked, and organized products
  • Developed strategies for problem-solving and conflict resolution among team members.
  • Uphold the company's standards for cleanliness in preparation for quarterly inspections
  • This could include detailing, machinery upkeep, and checking for health and food safety violations.

Team Member // Cashier

Cool Delites
02.2020 - 10.2021
  • Operated cash register for transactions
  • Greeted customers and answered customers' questions and/or concerns
  • Adapted to operational needs, taking on different roles to support workflow

Camp Leader // Team Member

Empower225
06.2019 - 07.2019
  • Filing student personal files and updating personal information
  • Kept upkeep of the building cleanliness and equipment safety
  • Supervised and facilitated students during crafts, art projects, games, and other activities
  • Allocated budgets for food and other supplies

Education

Associate of Science - Business

South Louisiana Community College
Lafayette, LA
12-2026

High School -

Lee Magnet High School

Skills

  • Digital Literacy
  • Effective Communication
  • Conflict Resolution Management
  • Team Management
  • Project Coordination
  • Cash Processing
  • Operational Quality Management
  • Staff Evaluation
  • Quality Assurance Inspections
  • Constructive Mindset
  • Detail-Oriented
  • Team Coaching

Affiliations

  • Skydiving
  • Rug maker
  • Baker

Accomplishments

  • I have hosted multiple fundraising events that have collectively raised over $100,000

References

  • Susan Rogers, Empower225, Board representative (Number provided on request)
  • Chris, Cool Delites, 225-266-1928, Owner
  • Miranda Hebert, Raising Cane's, 337-849-0743, Assistant Restaurant Leader
  • Tad Quebedeaux, General Manager, (Number provided on request)

Education

true,other,Lafayette, LA

Contact

Lafayette, LOUISIANA 70503

References

References available upon request.

Timeline

Team Member

Jersey Mike's Subs
09.2024 - Current

Team Leader // Restaurant Image // Cashier

Raising Cane's
03.2021 - 12.2024

Team Member // Cashier

Cool Delites
02.2020 - 10.2021

Camp Leader // Team Member

Empower225
06.2019 - 07.2019

Associate of Science - Business

South Louisiana Community College

High School -

Lee Magnet High School
JALEN SIMPSON