Jalen Smith
Austin,TX
Summary
Flight coordinator with experience in flight planning, weather analysis, weight & balance and aircraft performance. Experience working in fast-paced environments with strong communication and decision-making skills.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Aircraft Dispatcher
US Aviation Academy
Denton, US
02.2026 - 05.2026
- Completed an FAA-approved Aircraft Dispatcher training program
- Developed flight plans integrating weather analysis, NOTAMs, fuel planning, and aircraft performance data to ensure safe and efficient operations
- Trained in Part 121 dispatch procedures, MEL/CDLs, and weight & balance calculations
- Acquired comprehensive understanding of FAA regulations to support compliance and operational standards
- Evaluated weather conditions through METARs, TAFs, PIREPs, and weather charts to inform dispatch decisions and enhance flight safety
- Developed operational decision-making and communication skills in simulated dispatch environments
Ramp Agent
UPS Freight
Austin, TX
07.2024 - 08.2024
- Loaded and unloaded packages from delivery trucks and aircraft.
- Operated ground support equipment for efficient cargo handling.
- Ensured compliance with safety procedures during all operations.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
Sales Associate
H-E-B
Austin, US
11.2021 - 12.2025
- Fulfilled curbside customer orders efficiently in fast-paced environment
- Assisted customers with timely order completion under tight deadlines
- Enhanced multitasking, communication, and attention-to-detail skills through diverse customer interactions
Data entry
Evins Personnel Consultants
Austin, US
02.2021 - 08.2021
- Verified customer appointment information and updated records accurately
- Enhanced customer satisfaction by providing timely and accurate information and provided administrative support to enhance service efficiency
- Applied attention to detail and organizational skills to maintain accurate data management
Education
Associate of Applied Science - Information Technology
Austin Community College
Austin, TX 08.2024 - 09.2026
High school diploma -
Harker Heights High School
Harker Heights, TXSkills
- Federal Aviation Regulations
- Part 121 Operations
- Weather Analysis
- Flight planning
- Route Analysis
- Operational decision making
- Microsoft Office
- Computer skills
- Time management
- Customer Service
License/Certification
Aircraft Dispatcher certification
Timeline
Aircraft Dispatcher
US Aviation Academy
02.2026 - 05.2026
Associate of Applied Science - Information Technology
Austin Community College
08.2024 - 09.2026
Ramp Agent
UPS Freight
07.2024 - 08.2024
Sales Associate
H-E-B
11.2021 - 12.2025
Data entry
Evins Personnel Consultants
02.2021 - 08.2021
High school diploma -
Harker Heights High School