Jalen Tate
Clarksville,TN
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
4
4
years of professional experience
Work History
Deli Service Lead
Pilot Travel Centers
Oak Grove, KY
10.2024 - Current
- Ordered necessary materials through vendor contacts when needed to keep store supplied with merchandise.
- Ensured that all deli products were fresh and properly labeled with prices.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stocked shelves with merchandise, rotated stock and removed outdated items.
- Maintained cleanliness of work area throughout shift including counters, floors and equipment.
- Followed recipes and customer requests to prepare meals.
- Organized storage areas with proper labeling ensuring efficient product rotation processes.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Cashier
Pilot Travel Centers
Oak Grove, KY
06.2021 - 10.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered phone calls to assist customers with questions and orders.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Worked closely with front-end staff to assist customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Used suggestive selling techniques to promote add-on sales.
Sandwich Artist
SUBWAY®Restaurants
Nashville, TN
06.2021 - 11.2022
- Communicated effectively with co-workers regarding customer needs and concerns.
- Stocked shelves with products and supplies.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Organized inventory for efficient restocking of products.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
Customer Service Representative
Against All Odds
East Brunswick, NJ
10.2020 - 01.2021
- Developed positive relationships with customers through friendly interactions.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Promoted available products and services to customers during service, account management and order calls.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Supported sales team members to drive growth and development.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Some College (No Degree) - Chemistry
Austin Peay State University
Clarksville, TNSome College (No Degree) - Physics
Middlesex County College
Edison, NJSome College (No Degree) - Theatre Arts
Austin Peay State University
Clarksville, TNSkills
- Merchandising displays
- Food preparation
- Sanitation practices
- Product presentation
- Food safety
- Cooking
- Inventory counts
- Cash register operation
- Sales expertise
- Customer service
Timeline
Deli Service Lead
Pilot Travel Centers
10.2024 - Current
Cashier
Pilot Travel Centers
06.2021 - 10.2024
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 11.2022
Customer Service Representative
Against All Odds
10.2020 - 01.2021
Some College (No Degree) - Chemistry
Austin Peay State University
Some College (No Degree) - Physics
Middlesex County College
Some College (No Degree) - Theatre Arts
Austin Peay State University
Similar Profiles
Lacorey StevensLacorey Stevens
Merchandiser at Pilot Travel CentersMerchandiser at Pilot Travel Centers
Donovin RobertsDonovin Roberts
Sandwich Artist at Pilot Travel CentersSandwich Artist at Pilot Travel Centers
Dayana De La Caridad Pacheco SevillaDayana De La Caridad Pacheco Sevilla
Cashier at Pilot Travel CentersCashier at Pilot Travel Centers
Kenneth DentonKenneth Denton
Kitchen Cook at Pilot Travel CentersKitchen Cook at Pilot Travel Centers
James PattersonJames Patterson
Senior Network Communication Systems Specialist at United States Army, Active DutySenior Network Communication Systems Specialist at United States Army, Active Duty