Jalen Watson

• Interacted with customers via phone, email, or person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for the restocking of low-stock items.
• Screened visitors and issued badges to maintain safety and security.
• Collaborated with various departments to complete assigned tasks.
• Provided clerical support to company employees by copying, faxing, and filing documents.

-Assists teachers with academic goal setting by working with small groups of children or an individual child.

-Assists with test administration

-Provide specialized assistance for students with special needs

-covered classes when a substitute was unavailable

-assists teachers in the enforcement of classroom management and behavioral plans, creating an environment that is appropriate for learning

-Assists with supervising students during breakfast, recess, lunch, dismissal, special events, and programs

-assists teachers with planning, preparation, and implementation of differentiated instruction for individual students and groups

- performs other job-related duties as assigned.

chaperone and help during PTA/PTO organized events

• Engaged customers and provided a very high level of service and support, helping them find desired products and items.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
• Performed key tasks to promote an inviting grocery store appearance.
• Implemented a customer rewards program and actively communicated with grocery team members to promote a positive working environment.
• Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Assisted customers by finding items quickly to boost store satisfaction rates.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Communicated with customers and staff politely and professionally to uphold store standards.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the "first in, first out" rule.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Retrieved items for customers and verified prices.
• Used pallet jacks and hand trucks to move merchandise to the sales floor for stocking.
• Operated cash register to accurately process and record customer payments.
• Performed cash, card, and check transactions to complete customer purchases.
• Used POS system to enter orders, process payments, and issue receipts.
• Worked with floor team and managers to meet a wide range of customer needs.
• Monitored self-checkout systems and provided help in resolving complex problems.

• Served customers with speed and detail orientation, keeping the team running smoothly throughout service fluctuations.
• Kept work area tidy and sanitary, promptly addressing spills and other messes.
• Operated cash register, taking payments and issuing customer receipts.
• Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
• Greeted incoming customers and provided reliable, friendly customer service.
• Observed health code regulations and internal policies for cleaning and sanitizing.
• Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
• Used ice cream makers, blenders, and frozen yogurt machines to create ice cream and yogurt.