Jalen Witcher
Greensboro,NC
Summary
Reliable and upbeat business associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Best Buy Inc
06.2023 - Current
- Stocks merchandise, clearly labeling items, and arranging according to size or color.
- Listens to customer needs and desires to identify and recommend optimal products.
- Greets customers and helped with product questions, selections, and purchases.
- Uses in-store system to locate inventory and place special orders for customers.
- Demonstrates expertise in various product categories resulting in becoming go-to resource for customers seeking advice on product selection.
- Contributes to loss prevention efforts by maintaining vigilant awareness of potential theft risks on sales floor and reporting suspicious activities as required.
- Develops strong relationships with repeat clients, leading to increased loyalty and return visits.
Warehouse Order Selector
Food Lion Distribution Center
05.2021 - 08.2021
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Increased productivity by quickly locating and picking items using handheld scanner for barcode verification.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Contributed to positive team atmosphere by maintaining professional attitude and offering assistance to coworkers when needed.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Collaborated with team members to maintain clean and organized work environment, ensuring optimal efficiency and safety.
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 08.2020
- Shared information with customers about menu items, preparation methods, and ingredients.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept workplace clean and organized in line with restaurant policies.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Office Assistant
Hair Connection Studio
05.2014 - 04.2020
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Delivered clerical support by handling range of routine and special requirements.
- Supported staff on special assignments and ad hoc projects.
- Acted as liaison between departments to facilitate flow of information leading to improved interdepartmental collaboration.
- Created and maintained detailed records of all office activities.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
Bachelor of Arts - Sports Management
Winston-Salem State University
Winston-Salem, NC05.2024
Skills
- Hard worker
- Great Listener
- Great Teamwork
- Tech Savvy
- Creative
- Critical Thinker
- Great Speaker
- Adaptability
- Great Salesmen
Volunteer/Intern Activities
- Youth Assistant Volunteer at local recreation center in Fayetteville NC; 2021
- Volunteer grounds crewman for Winston-Salem States Softball teams; 2022
- Volunteer events specialist for Ford Motocross in Winston-Salem State; 2022
- Volunteer events specialist for 2023 CIAA indoor track and field championships
- Volunteer events specialist for ACC Men's game day tournament; 2023
- Volunteer events specialist for ACC Women's game day tournament; 2023
- Volunteer events specialist for 2023 ACC Fan Fest
- Volunteer events specialist for Reynolds Recreation center in Winston-Salem, NC 2023
- Interned with Winston-Salem State University Athletic Department
- Volunteer events specialist for 2024 CIAA indoor track and field championships
- Volunteer events specialist for 2024 WSSU Powerhouse Cupid Cup Cheer Competition
- Interned with the 2024 CIAA men's & women's basketball championship committee
Timeline
Retail Sales Associate
Best Buy Inc
06.2023 - Current
Warehouse Order Selector
Food Lion Distribution Center
05.2021 - 08.2021
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 08.2020
Office Assistant
Hair Connection Studio
05.2014 - 04.2020
Bachelor of Arts - Sports Management
Winston-Salem State University