Jalena Fuentes
Ewa Beach,HI
Summary
Dynamic and reliable professional with experience at Regal Cinemas, excelling in customer service and cash handling. Proven ability to maintain cleanliness and hygiene while fostering teamwork and a welcoming atmosphere. Adaptable and detail-oriented, consistently ensuring customer satisfaction and efficient store operations. Always maintaining a positive attitude even when theres conflict.
Overview
3
3
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
07.2024 - Current
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
Bagger
Navy Federal Exchange
07.2022 - 08.2023
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Education
High School Diploma -
James Campbell High School
Ewa Beach, HI05-2025
Skills
- Cleanliness and hygiene
- Workplace safety
- Cash handling expertise
- Patience and empathy
- Strong teamwork
- Reliability and punctuality
- Customer service
- POS system operation
- Cleaning
- Store opening and closing
- Adaptable and flexible
- Attention to detail
Timeline
Floor Staff Member
Regal Cinemas
07.2024 - Current
Bagger
Navy Federal Exchange
07.2022 - 08.2023
High School Diploma -
James Campbell High School
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