Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalena Vivanh

Des Moines

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Real Estate Sales Agent

Remax
06.2023 - Current
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Educated clients on sales and buying processes and advised buyers on making decisions.
  • Communicated with clients to understand property needs and preferences.
  • Coordinated appointments to show marketed properties.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.

Dietary Aide

The Shores At Pleasant Hill
08.2017 - Current
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Followed all food safety regulations while preparing meals for patients.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Reported and documented resident changes in consumption or behaviors.
  • Monitored food safety and sanitation standards in food service areas.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Directed and evaluated kitchen and food service staff.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.

Daycare Teacher

Bear Basics
06.2016 - 05.2017
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Modeled positive behavior and communication skills for students.
  • Established positive relationships with students and families.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Server

Beaverdale Estates
01.2015 - 05.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

North High School
501 Holcomb Ave, Des Moines, IA 50313

Skills

  • Leadership
  • Creativity
  • Team-Building
  • Understanding Customer Needs
  • Customer Service and Assistance
  • Team Collaboration
  • Workload Management
  • Issue Resolution
  • Patient Engagement
  • Time Management
  • Adaptability
  • Complex Problem-Solving

Timeline

Real Estate Sales Agent

Remax
06.2023 - Current

Dietary Aide

The Shores At Pleasant Hill
08.2017 - Current

Daycare Teacher

Bear Basics
06.2016 - 05.2017

Server

Beaverdale Estates
01.2015 - 05.2016

High School Diploma -

North High School

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Jalena Vivanh