Jaleny Durham-Griffin

• Picked, packed, and staged merchandise for customers while loading items into vehicles, ensuring efficient order fulfillment during late-night shifts.
• Assisting customers throughout the sales floor.
• Assist or occasionally cover for ATCs or team leads.
• Worked with cross-functional teams to achieve goals.
• Ensured cleanliness of work area by regularly sanitizing surfaces and organizing supplies.
• Training new hires

• Unloading shipping containers, then separating them into their individual bins. Staging and restaging merchandise throughout the sales floor.
• Maintained organized merchandise displays on sales floor to enhance product visibility and customer engagement.
• Provided excellent customer service to enhance the shopping experience.
• Handled returns and exchanges, ensuring customer satisfaction.

Maintaining a visual on the sales floor for any potential fraud or theft. Identifying any possible threats before they escalate and de-escalating customer matters before they escalate. Handling any hazardous chemicals or spills, aiding customers throughout the sales floor, or locating merchandise. Working with my team to complete our day-to-day goals.