Jalesa Carr
Montgomery,AL
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to motivate others and help maintain a safe environment. Ability to perform analytical problem solving and basic math. Organization and time management skills. Ability to follow directions and establish priorities effectively. Self directed and capable of working without direct supervision. Dependable in both production and attendance. Ability to work effectively with a wide range of customers in a diverse environment. Strong oral and written communication skills. Working knowledge of PC applications, Word, Excel, etc.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Jackson Hospital
Montgomery, AL
10.2020 - 11.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Performed EKGs
- Sample and Specimen collections
- Executed daily personal hygiene tasks per patient, including room tidying, daily baths, and changing linens
- Assisted 9,10,18,19 patients successfully
- Blood sugars
- CPR/BLS
- Collected and transported specimens to prepare for lab testing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assembled admissions pages and added new pages to patients' charts.
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned, sanitized and moved hospital equipment.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
Customer Service Associate
Simply 10
Montgomery , AL
11.2019 - 12.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Responded to customer requests for products, services and company information.
Chiropractor Assistant
Health Star Clinic
11.2022 - 06.2023
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Measured patient pulse oximetry.
Patient Care Technician
Baptist Medical Center East
Montgomery, AL
04.2023 - 10.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
- Assisted with patient hygiene and mobility, enhancing comfort and dignity during care.
- Supported nursing staff in treatments, improving patient compliance.
- Documented patient information accurately in electronic health records, maintaining data integrity.
- Perform EKG
- Perform blood sugars
Patient Care Technician
Ivy Creek Hospital
Wetumpka, AL
12.2025 - Current
- Assisted in monitoring vital signs and reporting changes to nursing staff.
- Provided direct patient care, including bathing, feeding, and mobility assistance.
- Documented patient information accurately in electronic health records systems.
- Educated patients and families on post-treatment care and health maintenance.
- Participated in training new staff on safety protocols and patient care practices.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
Education
Medical Assisting
Virginia College
Montgomery, AL05.2017
Diploma - Pharmacy Technician
Fortis College
Montgomery, AL07.2015
Canterbury High School
Montgomery, AL05.2011
Skills
- Linen Changing
- Social Perceptiveness
- Patient Transport
- Patient Lifting
- Reading Comprehension
- Computer Literacy
- Patient Admission
- Patient Rapport
- Medical Triage
- Height and Weight Measurement
- Patient Care and Monitoring
- Taking Vital Signs
- Range of Motion Exercises
- Hospice and Palliative Care
- Patient Safety
- Post-Mortem Care
- Bathing and Dressing
- Activities of Daily Living (ADL) Assistance
- Bed Making and Linen Changes
- Patient Rounds
- Floor Assignments
- Performing EKGs
- CPR certification
- Infection control standards
- Catheter care
- ADL support
- Patient positioning
- Hospice and palliative care
Certification
- CPR/BLS Certified
- Certified Clinical Medical Assistant
Timeline
Patient Care Technician
Ivy Creek Hospital
12.2025 - Current
Patient Care Technician
Baptist Medical Center East
04.2023 - 10.2025
Chiropractor Assistant
Health Star Clinic
11.2022 - 06.2023
Patient Care Technician
Jackson Hospital
10.2020 - 11.2022
Customer Service Associate
Simply 10
11.2019 - 12.2020
Medical Assisting
Virginia College
Diploma - Pharmacy Technician
Fortis College
Canterbury High School