Summary
Overview
Work History
Education
Skills
Timeline
Generic

JALESIA EMMANUEL

Brooklyn,NY

Summary

Reliable Floor Associate with experience in providing exceptional customer service, maintaining store aesthetics, and managing inventory. Familiarity with various product lines across retail sectors coupled with skills in effective communication, problem-solving and teamwork. Demonstrated ability to contribute positively to sales goals and enhance overall customer shopping experience through keen product knowledge and responsive assistance.

Overview

2
2
years of professional experience

Work History

Floor Associate

Burlington Coat Factory
Brooklyn, NY
08.2024 - 11.2024
  • Reorganized shelves and clothing racks daily, enhancing the store's appearance and shopper experience.
  • Processing sale transactions at the register.
  • Genuinely ensuring a positive shopping experience for customers.
  • Maintaining neat displays.
  • Enhanced customer satisfaction by efficiently directing over 200 customers daily to desired merchandise, cutting search time by 50%.
  • Greeted customers and answered their questions about product availability, prices, and use.
  • Evaluated work areas before planning flooring layout for different projects.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.

Shelf stacker

Asher Klein
New York, NY
02.2023 - 02.2023
  • Enhanced customer experience by regularly cleaning and maintaining 50+ store displays, resulting in a 20% increase in in-store engagement.
  • Installing glass shelves for merchandise.
  • Assisted with receiving and storage of products.
  • Maintained organized work area to boost efficiency and minimize misplaced items.
  • Operated equipment with consistent attention to safety to prevent mishaps and malfunctions.
  • Loaded, unloaded and moved materials on work site.
  • Followed established safety procedures when handling heavy objects or working at heights.
  • Packaged items with appropriate materials to prevent damage during shipping.

Education

High School Diploma - High School Diploma

GED
Brooklyn, NY
02.2025

Skills

  • Reflective listening
  • Standard Operating Procedure Development
  • Complex problem-solving
  • Cleaning Procedures
  • Loading and unloading
  • Willing to learn
  • Customer engagement
  • Equipment Monitoring
  • Customer relationships
  • Product assembly
  • Workplace safety
  • Cleanliness and hygiene
  • Store maintenance
  • Loss prevention
  • Cash handling proficiency
  • Brand representation
  • Pricing accuracy
  • Shelf stocking
  • Sales floor navigation
  • Merchandising strategies

Timeline

Floor Associate

Burlington Coat Factory
08.2024 - 11.2024

Shelf stacker

Asher Klein
02.2023 - 02.2023

High School Diploma - High School Diploma

GED
JALESIA EMMANUEL