Hi, I’m
Jaley Noland
Lake Placid,Florida
Summary
Energetic and personable with the natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to a seamless and enjoyable atmosphere.
Overview
3
years of professional experience
1
Certification
Work History
Beef O'Brady's
Host
01.2025 - Current
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Answered phone calls to take orders, give information and document reservations.
- Backed up servers by checking on tables and retrieving items for guests.
Family Dollar
Cashier/Merchandise Stocker
11.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, and refunds, and resolved transaction issues.
- Stocked, tagged, and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Balmoral Assisted Living
Housekeeper
05.2024 - 10.2024
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Chick-fil-A
Team Member
09.2021 - 02.2022
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked with different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payments for order totals.
Education
Lake Placid High SchoolLake Placid, FL
High School Diploma
05-2023
University Overview
- Relevant Coursework: Computer Typing and Programs course
- Completed AP course in English, World history
- Awarded AB Honor Roll student
Skills
- Customer service
- Customer assistance
- Loading and unloading
- Housekeeping
- Collaboration and teamwork
- Work ethic and integrity
- Following instructions
- Multitasking proficiency
- Patience and empathy
- Effective time management
- Cash handling
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Creativity and innovation
- Reliability and punctuality
- Willing to learn
- Team building
- Continuous development
- Calculations and measurements
Certification
- CPR/AED Certification
Awards
I earned my CPR Certification while working as a housekeeper in an assisted living facility.
Timeline
Host
Beef O'Brady's
01.2025 - Current
Cashier/Merchandise Stocker
Family Dollar
11.2024 - Current
Housekeeper
Balmoral Assisted Living
05.2024 - 10.2024
Team Member
Chick-fil-A
09.2021 - 02.2022
Lake Placid High School
High School Diploma
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