Dedicated professional with a strong commitment to excellence and a proven record in delivering outstanding customer service. Skilled in de-escalation techniques and adept at swiftly resolving issues to ensure customer satisfaction. Demonstrated leadership as a squad leader in JROTC for 2 years, maintaining team order. Excelled in financial management as the student council's highly organized treasury student. Developed leadership and public speaking skills through participation in the Police Explorers program, prioritizing the needs of peers and the community. Acquired organizational and administrative skills during an internship at City Hall. As a Foundation Scholar, successfully secured sponsors and donors, while gaining valuable insights into marketing and networking.