Jalicia Steele
Mobile,AL
Summary
Dedicated professional with experience in customer service and team collaboration. Proven ability to manage time effectively while providing exceptional care and support to clients. Eager to leverage skills in a dynamic healthcare environment.
Overview
5
5
years of professional experience
Work History
Home Health Aide
Promise care senior care
Mobile, Alabama
04.2026 - Current
- Assisted clients with daily living and personal care tasks to promote independence and quality of life.
- Provided emotional support to foster positive mental health and enhance overall well-being of clients.
- Maintained clean and safe environment to ensure comfort and security for clients.
- Documented client health status, tracking changes in condition regularly.
- Prepared tailored nutritious meals according to specific dietary requirements.
- Communicated client needs and care plans effectively with families.
- Adhered to HIPAA regulations, safeguarding sensitive patient information.
- Accompanied clients on outings, offering transportation support and companionship.
Cashier
Circle K
Mobile, Alabama
09.2025 - 01.2026
- Executed customer transactions efficiently, encompassing cash, check, credit card, and gift card payments to enhance service speed.
- Managed cash register operations with precision to ensure accurate cash handling.
- Issued receipts, refunds, credits, and change accurately to enhance customer satisfaction.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Welcomed customers and addressed inquiries about store products and services to improve overall shopping experience.
- Replenished merchandise and stocked shelves to maintain product availability.
- Monitored inventory levels closely to ensure stock accuracy. by promptly reporting discrepancies to management.
- Followed safety protocols for food handling and overall store operations.
Online Personal Shopper
Walmart
Mobile, Alabama
12.2024 - 05.2025
- Guided customers in selecting products aligned with preferences and needs, enhancing shopping experience.
- Streamlined order processing on Walmart's online platform, ensuring timely fulfillment.
- Resolved customer inquiries and issues effectively, contributing to overall satisfaction.
- Greeted customers warmly as they entered the store to create a welcoming atmosphere., delivering outstanding service and support.
- Collaborated with team members to ensure inventory accuracy and availability.
- Processed refunds, returns, and exchanges with efficiency.
- Bagged groceries in an organized manner to ensure safe transport., separating fragile items and maintaining freshness of perishables.
- Maintained clean shopping environments through minimal product handling and diligent use of safety kits.
Sales Floor Associate Cashier
Academy Sports Outdoors
Mobile, Alabama
07.2022 - 02.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Engaged customers actively to foster positive interactions. in a friendly manner to enhance shopping experience.
- Assisted customers with locating desired items in store.
- Handled returns and exchanges while following store policies accurately.
- Maintained organized sales floor through efficient restocking and display arrangements.
- Monitored inventory levels and communicated restock needs to management.
- Verified accuracy of prices by checking tags against inventory system.
- Trained new associates on store procedures and customer service techniques to ensure consistent service quality.
Freezer Associate
Costa Solutions
San Antonio, Texas
04.2021 - 03.2022
- Operated warehouse equipment to maintain efficient freezer operations.
- Organized merchandise in designated freezer locations for easy access.
- Conducted regular inventory checks to ensure accurate stock levels.
- Followed safety protocols while handling perishable items in cold storage.
- Assisted in training new associates on freezer procedures and safety practices.
- Reported equipment malfunctions promptly for timely repairs and maintenance.
- Checked expiration dates on products to ensure freshness.
Education
GED -
Bishop State Community College
Mobile, AL09-2026
Skills
- Patient care
- Nutritional assessment
- Patient monitoring
- Companion support
- Client communication
- Customer service
- Safety compliance
- Inventory management
- Team collaboration
- Time management
- Quality program protocols
- Store relations
- Sales experience
- Order proofing
- Delivery organization
- Cash handling
- Problem-solving
- Team building
- Sales transactions
- Fraud prevention awareness
- Cleaning and sanitizing
- POS systems
- Staff training
- Health documentation
- Multitasking
- Cultural awareness
- [Equipment] operation
Timeline
Home Health Aide
Promise care senior care
04.2026 - Current
Cashier
Circle K
09.2025 - 01.2026
Online Personal Shopper
Walmart
12.2024 - 05.2025
Sales Floor Associate Cashier
Academy Sports Outdoors
07.2022 - 02.2023
Freezer Associate
Costa Solutions
04.2021 - 03.2022
GED -
Bishop State Community College