Summary
Overview
Work History
Education
Skills
Timeline
Generic

JA'LIEH MOORE

Powderly,KY

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

8
8
years of professional experience

Work History

Cashier

Huck's Gas Station
Madisonville, KY
09.2021 - Current
  • Balanced daily transactions on a computerized point-of-sale system.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped with purchases and signed customers up for rewards program.

Caregiver

Private Care Giver
SLAUGHTERS, KY
01.2018 - 07.2018
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Internship Student

Brighton Cornerstone Health Care
Madisonville, KY
10.2017 - 12.2017
  • Assisted in the organization of events such as conferences, seminars, and workshops.
  • Developed and implemented communications strategies for various projects.
  • Worked well in team environment as well as independently.
  • Shadowed staff and learned advanced work.
  • Worked with teams to support goals and build experience.
  • Assisted with event planning, support and execution of virtual and in-person engagements.

Education

High School Diploma -

HOPKINS COUNTY SCHOOLS ACADEMY
MADISONVILLE
05-2014

Skills

  • Point-of-sale operation
  • Customer service
  • Transaction balancing
  • Inventory management
  • Sales promotion
  • Store cleanliness
  • Employee training
  • Price verification
  • Problem solving
  • Merchandise restocking
  • Customer assistance
  • Money handling
  • Patience and empathy
  • Work ethic and integrity
  • Multitasking and organization
  • Cleaning and sanitizing
  • Empathy and patience
  • Customer service excellence
  • Cash handling and management
  • Cash register operation
  • Reliability and punctuality

Timeline

Cashier

Huck's Gas Station
09.2021 - Current

Caregiver

Private Care Giver
01.2018 - 07.2018

Internship Student

Brighton Cornerstone Health Care
10.2017 - 12.2017

High School Diploma -

HOPKINS COUNTY SCHOOLS ACADEMY

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